You’ll be the key contact for some of our client’s most significant accounts, ensuring long-term satisfaction, retention, and growth through strong commercial management and exceptional service.
Key responsibilitie
- sManage and renew key accounts with energy consumption above approximately 50GWh, encompassing both electricity and gas customers
- .Oversee and coordinate complex tenders from enquiry to deal acceptance, ensuring efficient and professional handling of bids to secure contract renewals and negotiate favourable terms for the client
- .Determine pricing and deal structures to optimise propositions and drive growth
- .Collaborate with the Trading Desk team to structure appropriate proposals and products, tailoring solutions for key accounts
- .Monitor account performance and identify opportunities for growth and upselling, exploring and developing new products and opportunities
- .Achieve targeted financial growth through retention and upsell/cross-sell, significantly contributing to the company’s revenue and market share
- .Manage internal stakeholders in Operations, Finance, and CRM to ensure high levels of overall customer experience and satisfaction
- .Drive innovation to enhance the customer offering, staying updated on market trends and changes in the energy industry, acting as an industry expert for customers and enhancing the customer proposition
.
Skills requir
- edStrong interpersonal skills, confident, credible, persuasive, and a collaborative team playe
- r.Results-oriented and ambitiou
- s.High attention to detail whilst meeting multiple and competing deadline
- s.Fast learner, open to acquiring new skill
- s.Excellent written and verbal English communication and analytical skills, with the ability to translate complex information into a professional and clear forma
- t.Customer-centric mindset with a focus on innovation, value creation, and executio
- n.Holds a full driving licenc
e.
Experience requi
- redDemonstrable experience in similar roles with tangible delive
- ry.Extensive experience in UK I&C energy markets, specifically knowledge and experience of the mechanisms/management of flexible supply produc
- ts.Proven experience in key account management and commercial negotiatio
