At a Glance
- Tasks: Coordinate engineers, manage contracts, and ensure smooth service operations in fire & security.
- Company: Growing specialist business in Cardiff with a supportive work environment.
- Benefits: Earn £14 – £16 per hour, enjoy flexible hours, and benefit from free parking.
- Other info: Stable position with opportunities for professional growth.
- Why this job: Use your fire & security knowledge to make a real impact in a key role.
- Qualifications: Experience in fire/security industry and strong organisational skills required.
The predicted salary is between 16 - 16 £ per hour.
We’re looking for an experienced Fire & Security Administrator to join a busy and growing specialist business in Cardiff. You’ll support the day-to-day coordination of engineers, customer callouts, maintenance contracts and alarm activations, helping keep service operations running smoothly.
Previous experience within the fire, security or alarm industry is essential for this role.
What You’ll Be Doing
- Managing fire & security maintenance contracts and customer records
- Logging callouts and allocating jobs to engineers
- Scheduling planned maintenance visits
- Processing engineer job reports and paperwork
- Logging and coordinating alarm activations
- Managing engineer diaries, holidays and availability
- Processing timesheets and supporting payroll
- Maintaining engineer training and compliance records
- Arranging vehicle servicing and MOTs
- Managing supplier returns and general purchasing administration
- Handling customer emails and enquiries
- Supporting management with day-to-day administration
What We’re Looking For
- Previous fire & security / alarm industry experience – essential
- Experience in a service, scheduling or administrative role
- Understanding of maintenance contracts, engineer callouts and service visits
- Highly organised with excellent attention to detail
- Confident communicating with engineers, customers and suppliers
- Able to prioritise and manage multiple jobs at once
- Good Microsoft Word, Excel and email skills
- Reliable, professional and able to work independently
What's On Offer
- £14 – £16 per hour
- Full-time or part-time hours
- Flexible / school-hour friendly options
- Stable position within an established specialist business
- Company pension
- Free parking
- Supportive working environment
The Opportunity
If you already understand the fire & security industry and know how engineer callouts, maintenance visits and alarm-related work are coordinated, this is an opportunity to use that knowledge in a key office-based role.
Fire & Security Administrator in Cardiff employer: PT Renewables 🌳
Join a well-established mechanical pipework specialist in the Farrington Gurney area, where you will enjoy genuine autonomy and ownership of your projects. With a performance-driven culture that rewards your efforts, you'll have the opportunity to grow within a business that values quality work and invests in offsite manufacturing. Experience a supportive environment that trusts you to manage your projects with minimal oversight, allowing you to thrive in your role as a Mechanical Project Manager.
