IT Service Delivery Lead: Drive Performance & Improvement in Worcester

IT Service Delivery Lead: Drive Performance & Improvement in Worcester

Worcester Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead IT service delivery, manage performance, and drive continuous improvement across the firm.
  • Company: HCR, a forward-thinking firm focused on enhancing IT services.
  • Benefits: Competitive salary, travel opportunities, and a chance to influence IT strategy.
  • Other info: Opportunity for career growth and collaboration with diverse teams.
  • Why this job: Shape the future of IT services and make a real impact in a dynamic environment.
  • Qualifications: Proven experience in IT service delivery and strong stakeholder management skills.

The predicted salary is between 50000 - 65000 Β£ per year.

HCR is seeking an experienced IT Service Delivery Manager to shape and improve how IT services are delivered across the firm.

You will manage service performance, influence stakeholders, and ensure IT consistently meets business needs.

You will oversee incident and problem management, drive continuous service improvement, and coordinate changes with project teams to minimise disruption.

Travel to offices is expected as required.

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IT Service Delivery Lead: Drive Performance & Improvement in Worcester employer: PT group

PT group is an excellent employer, offering a dynamic and supportive work environment in the vibrant locations of Cambridge and Thames Valley. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, particularly for those in leadership roles like the Immigration Partner. Our competitive benefits package, including income protection and medical insurance, ensures that our team members feel valued and secure as they contribute to our thriving immigration practice.

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Contact Details:

PT group Recruitment Team

We think you need these skills to ace IT Service Delivery Lead: Drive Performance & Improvement in Worcester

Service Delivery Management
Performance Management
Stakeholder Influence
Incident Management
Problem Management
Continuous Service Improvement
Change Coordination