Legal Support Assistant

About The Role

We are currently looking for a pro‑active professional with an interest in the legal sector to fulfil a crucial role in our support staff within the Residential Property team. The team is fast growing, highly collaborative, and offers vast opportunities to excel within your career. Based in Cardiff and reporting to the joint Head of Team, the Legal Assistant role objectively provides in‑depth business support to the fee earners, including the following responsibilities:

• Drafting and formatting of letters, documents, and forms such as sale contracts and exchange and completion letters.
• Conducting searches (Local Authority, Land Registry, Insolvency, Compliance Regulation).
• Acting as a first point of contact for any administrative and business support requirements for fee earners, anticipating the team\’s needs where possible.
• Supporting the file opening process for the team.
• Assisting with the preparation of all financial transactions as required, including new matter quotes.
• Filtering client and agent queries, at times being the first point of contact for clients.

About You

• Sound knowledge of IT systems, including Microsoft Office suite and Teams.
• Excellent attention to detail in all aspects of work, with confident typing abilities.
• Strong communication and organisational skills.
• Experience in a client‑facing environment is advantageous.
• Former experience within a legal/professional services environment is desirable.
• Experience in case management systems is preferable but not essential.

Benefits of working with us as a Legal Support Assistant

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash‑plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and works together to achieve the best outcome for our clients. We are privileged to be an armed forces‑friendly organisation.