At a Glance
- Tasks: Welcome visitors, manage calls, and support office events in a dynamic environment.
- Company: Join a top law firm known for its supportive and inclusive culture.
- Benefits: Enjoy 28 days leave, healthcare cash plan, and gym membership contributions.
- Why this job: Be the face of the firm and make a real impact on client experiences.
- Qualifications: Customer service experience and a friendly, proactive attitude are key.
- Other info: Part-time role with flexible hours and great career growth opportunities.
The predicted salary is between 1200 - 1800 Β£ per month.
We are recruiting for a part-time Receptionist to join our Hereford operations team, on a 9 month FTC basis for maternity leave cover. Our reception team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates. We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this incredibly diverse position.
Responsibilities of a Receptionist include, but are not limited to:
- Client Communications and Visitor Management
- Welcome and greet all visitors to the firm, including clients.
- Field and redirect incoming calls as appropriate.
- Upkeep a timely response to incoming calls and email queries.
- Manage visitor sign in (including the contractor log) and distribute visitor passes.
- Replenish meeting rooms (note pads, tissues etc.)
- Order stationery and refreshments as needed.
- Book meeting rooms as needed, allowing for the set up of events.
- Coordinate with any external vendors, contractors or catering needed for events.
- Conduct routine safety and maintenance checks.
- Handle incoming post, special deliveries and couriers.
- Frank outgoing post.
- Log files according on SOS.
About You
Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:
- Has former experience in a client/customer facing environment.
- Has an ability to build rapport with clients quickly and professionally.
- Is organised and able to manage changing priorities.
- Has an approachable nature as both clients and employees will look to you for support.
- Proactive and can-do approach.
- Thrives best in a collaborative team environment.
You will often be acting as the face of the business, so it is important the successful candidate reflects and emulates our values as a firm. We are looking for someone to work part-time, 20 hours a week between 10.00-14.00, Monday to Friday.
Benefits of working with us include:
- 28 days annual leave (plus public holidays)
- Bonus scheme
- Life Assurance
- Scottish Widows Pension Scheme
- Healthcare cash-plan
- 1/3 gym membership contribution
- Electric vehicle scheme
- Happy People/Perks at Work benefits portal
- Cycle to Work scheme
- Flu vaccinations
As HCR is an equal opportunities employer, we donβt just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.
If this opportunity sounds of interest to you, please make an application and submit your CV.
Receptionist - 9 Month FTC (Maternity Cover) in Hereford employer: PT group
Contact Detail:
PT group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist - 9 Month FTC (Maternity Cover) in Hereford
β¨Tip Number 1
Get to know the company before your interview! Research HCR's values and culture so you can show how you fit in. This will help you connect with the team and demonstrate your enthusiasm for the role.
β¨Tip Number 2
Practice your greeting and communication skills. As a receptionist, you'll be the first point of contact, so make sure you can confidently welcome visitors and handle calls. A friendly, professional approach goes a long way!
β¨Tip Number 3
Be ready to showcase your organisational skills. Think of examples where you've managed multiple tasks or priorities effectively. This will highlight your ability to thrive in a busy environment like HCR.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your appreciation for the opportunity. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist - 9 Month FTC (Maternity Cover) in Hereford
Some tips for your application π«‘
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV for this specific role. Highlight any relevant experience in client-facing environments and showcase your organisational skills. We love seeing how your background aligns with what weβre looking for!
Showcase Your Communication Skills: As a Receptionist, communication is key! Use your application to demonstrate your ability to build rapport and manage inquiries effectively. A well-structured cover letter can really help us see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at PT group
β¨Know the Company
Before your interview, take some time to research HCR. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
β¨Practice Your Greeting
As a Receptionist, you'll be the first point of contact for clients and visitors. Practise a warm and professional greeting. Think about how you would introduce yourself and welcome someone into the office. A friendly smile and confident tone can make a great first impression!
β¨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and changing priorities. Think of examples from your past experiences where you successfully juggled responsibilities, like handling calls while managing visitor sign-ins. This will demonstrate your ability to thrive in a busy environment.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, what a typical day looks like for a Receptionist at HCR, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.