At a Glance
- Tasks: Lead and support a dynamic team in a fast-paced legal environment.
- Company: Join an award-winning legal team known for its inclusive culture.
- Benefits: Enjoy 27 days annual leave, bonuses, and a supportive perks portal.
- Other info: Embrace diversity and grow your career in a supportive workplace.
- Why this job: Make a real impact by managing key processes and developing talent.
- Qualifications: Experience in legal administration and team supervision is essential.
The predicted salary is between 35000 - 45000 £ per year.
We are currently looking for a proactive, highly organised, service focused individual to fulfil a crucial role leading the support staff in our Employment Team. Our award-winning team offers specialist advice and support on everything from employment contracts and policies to settlement agreements, restructuring, grievances, discipline and discrimination. We help support both businesses and senior executives across medium‑sized and major national and international companies.
Based in Cheltenham and reporting to the Head of the team, you will be responsible for the day‑to‑day management of all business support to fee earners in the team. Having oversight of the team’s workflow, you will coordinate support and ensure all business administrative needs of the team are met. You will also undertake client relationship management and will have responsibility for managing/coordinating key business processes such as our Paperlite initiative and file compliance.
Responsibilities
- The day‑to‑day management of the team’s support staff including managing holiday, absences and any other people‑management related issues – e.g. appraisals, coaching, disciplinary, grievance or performance issues. This is currently 6 secretaries in the team.
- Responsibility for the development of colleagues, ensuring any identified learning and development needs for the team are addressed.
- Recruitment and selection of new support staff within the team.
- Liaising with the Head of Team and Partners to coordinate distribution of administrative work across the team.
- Managing case files – opening, closing, storage and retrieval – ensuring all files are compliant.
- Be the first point of contact for the team on any business support issues.
- Active management of the team’s monthly fee estimation and billing processes.
- Drafting and formatting of letters, documents and forms and other administrative duties as may be required.
Qualifications
- Experience within a legal environment / professional services environment.
- A proven track record of supervising team members.
- Strong legal administration experience.
- Experience in case management systems such as SOS and iManage.
- Sound knowledge of IT skills in Microsoft Office, Outlook, Word, Excel and Teams, Zoom, etc.
- The desire for continuous learning and professional development and a strong ability to deliver solutions to problems.
- A driving licence or the ability to travel to other office locations as required.
Benefits
- Scottish Widows Pension Scheme
- Support staff bonus scheme
- 27 days annual leave (plus public holidays)
- Happy People / Perks at Work benefits portal
- Cycle to Work scheme
- Life Assurance
- 1/3 gym membership contribution
- Flu vaccinations
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.
Legal Support Manager in Cheltenham employer: PT group
At HCR, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and nurtures talent. Located in Cheltenham, our team benefits from a range of perks including a generous annual leave policy, a bonus scheme, and opportunities for professional development, ensuring that every employee can thrive both personally and professionally. Join us to be part of an award-winning team that is dedicated to delivering outstanding legal support while fostering a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Support Manager in Cheltenham
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including PT group, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Legal Support Manager in Cheltenham
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at PT group, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in PT group and the specific role of Legal Support Manager. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for PT group’s culture!
How to prepare for a job interview at PT group
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at PT group.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at PT group.
