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- Tasks: Lead relationships with GPs to enhance mental health care pathways.
- Company: Join Psychiatry UK, a leader in digital psychiatry services transforming mental health support.
- Benefits: Enjoy remote work flexibility, a £1000 home office allowance, and wellness perks.
- Why this job: Make a real impact on mental health while collaborating with innovative professionals.
- Qualifications: Experience with GPs and strategic planning is essential; healthcare background preferred.
- Other info: Inclusive recruitment process with accommodations available for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Senior Primary Care Relationship Manager
United Kingdom (Remote)
Reporting to: Head of Marketing and New Propositions
Remuneration: Competitive Salary, based upon experience- plus £1000 working from home allowance
Contract Type: Permanent/Full time – 40hours per week
Location: Home-based/various UK meeting locations as required
Closing Date for applications: Tuesday 22nd July*
About Us:
Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care.
A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remote full-time role. As part of a leading online mental health service, you\’ll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference.
The Senior Primary Care Relationship Manager will play a pivotal role focused on strengthening relationships with a stakeholder group essential to both our current operations and future growth; General Practitioners (GPs).
As we work to be part of the solution to the UK’s mental health crisis, GPs are instrumental in ensuring patients receive timely, high-quality, and joined-up care across the ADHD and ASD diagnostic pathways. This role has been created to transform our approach from transactional to truly collaborative, with the goal of making Psychiatry UK the partner of choice for GPs. The successful candidate will bring a deep understanding of the challenges GPs face in supporting patients with neurodevelopmental conditions, along with the passion, creativity, and leadership to shape and drive this function from the ground up.
This is a home-based role (applicants must reside in the UK), though occasional travel may be required for face-to-face meetings at various locations within the UK.
As our Senior Primary Care Relationship Manager, you will:
- Develop a comprehensive understanding of GPs and other key referrer groups—mapping their needs, challenges, decision-making processes, and influence on referral pathways. Use these insights to shape strategic decisions and drive improvements across Psychiatry UK.
- Collaborate across Psychiatry UK teams to design and implement a multi-faceted strategy to strengthen our reputation and recognition among GPs—positioning us as their partner of choice. This includes marketing, clinician engagement, training, and pathway enhancements. Map the end-to-end GP experience to identify friction points and lead targeted improvements with clear short-, medium-, and long-term goals.
- Design and execute targeted initiatives to increase ADHD and ASD referral volumes year on year. Leverage tools such as marketing campaigns, GP engagement events, influencer partnerships, and public relations to drive measurable growth in referral activity.
- Partner with pathway and clinical leadership to improve the quality and acceptance rate of referrals and shared care arrangements. Focus on enhancing the patient experience at these critical transition points to ensure smoother, safer care pathways.
- Work closely with Clinical, Pathway, and Quality & Safety teams to strengthen patient safety—supporting the development, testing, and implementation of improved risk assessment models in collaboration with GPs.
- Define and track key performance indicators (KPIs) to measure progress toward becoming the partner of choice for GPs. Use data-driven insights to demonstrate impact and guide continuous improvement efforts
To succeed as our Senior Primary Care Relationship Manager, you will be:
A confident and persuasive communicator, able to engage effectively across written, verbal, and visual formats—including presentations. You will demonstrate the credibility, presence, and professionalism required to represent Psychiatry UK with external stakeholders, particularly GPs. With strong interpersonal skills and a high degree of personal ownership, you can build trust, influencing decisions, and acting as a compelling ambassador for the organisation. Help shape the GP experience and journey with PUK. Play a key role in designing new propositions, ensuring GPs remain at the heart of everything we create.
Essential Qualifications, Skills and Experience:
- In-depth understanding of the challenges, priorities, and day-to-day realities faced by GPs, gained through direct experience and close collaboration within primary care settings.
- A strong, active network of GP contacts, providing ongoing access to insight, feedback, and perspectives that help inform strategy and maintain relevance with this stakeholder group.
- Proven ability to develop, lead, and deliver strategic plans, working both independently and collaboratively within cross-functional teams to drive execution and measurable results.
Desirable Qualifications, Skills and Experience:
- First-hand experience within primary care—either as a practicing GP or through direct involvement in the management and operations of a GP surgery or practice.
- Proven track record of delivering against measurable targets, such as increasing referral volumes or improving conversion rates, with accountability for performance outcomes.
- Strong experience in relationship-building and stakeholder engagement within healthcare or similarly people-focused services, with the ability to create meaningful partnerships that drive mutual value.
- Demonstrated success in leading marketing or outreach initiatives, including campaign planning and delivery, particularly those aimed at influencing clinical or referral behaviours.
- An established network of professional contacts at a regional or national level, enabling quicker access, broader reach, and greater credibility in engagement efforts.
Psychiatry UK: Supporting You
We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options.
At Psychiatry UK, we care about what matters to you.
Recruitment Process
At Psychiatry UK, we are committed to creating an inclusive and accessible recruitment process. Our process includes:
- Application
- Profile review
- Screening conversation
- Competency based interview(s)
If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials—please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience. Please feel free to reach out to us at recruitment@psychiatry-uk.com to discuss any adjustments that would support you.
If this opportunity excites you, why not apply today? *We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.
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Primary Care Relationship Manager UK - remote · employer: Psychiatry UK
Contact Detail:
Psychiatry UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Primary Care Relationship Manager UK - remote ·
✨Tip Number 1
Network actively with GPs and healthcare professionals. Attend relevant conferences, webinars, or local meet-ups to build relationships and gain insights into their challenges and needs. This will not only enhance your understanding but also position you as a credible candidate.
✨Tip Number 2
Familiarise yourself with the latest trends and issues in primary care, particularly around ADHD and ASD. Being well-informed will allow you to engage in meaningful conversations with GPs and demonstrate your commitment to improving patient care.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that have successfully increased referral volumes or improved stakeholder engagement. Use data and examples to illustrate your impact and how you can bring similar results to Psychiatry UK.
✨Tip Number 4
Showcase your communication skills by preparing a brief presentation on how you would approach building relationships with GPs. This will not only highlight your strategic thinking but also demonstrate your ability to convey complex information clearly and effectively.
We think you need these skills to ace Primary Care Relationship Manager UK - remote ·
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Senior Primary Care Relationship Manager position. Tailor your application to highlight how your experience aligns with the specific needs of Psychiatry UK.
Highlight Relevant Experience: In your CV and cover letter, emphasise your in-depth understanding of the challenges faced by GPs and any direct experience you have within primary care settings. Use specific examples to demonstrate your ability to build relationships and drive strategic initiatives.
Showcase Communication Skills: As a confident communicator, it's essential to showcase your written communication skills in your application. Ensure your cover letter is well-structured, clear, and persuasive, reflecting your ability to engage effectively with stakeholders.
Tailor Your Application: Customise your application for Psychiatry UK by incorporating keywords from the job description. This not only shows that you've done your homework but also helps your application stand out to hiring managers who are looking for specific qualifications and experiences.
How to prepare for a job interview at Psychiatry UK
✨Understand the Role and Its Impact
Before your interview, make sure you have a solid grasp of what the Senior Primary Care Relationship Manager does. Familiarise yourself with how this role contributes to improving relationships with GPs and enhancing patient care pathways. This will help you articulate your understanding and show your genuine interest in the position.
✨Showcase Your Network
Highlight your existing connections within the GP community during the interview. Discuss how these relationships can be leveraged to benefit Psychiatry UK. Having a strong network is crucial for this role, so be prepared to share specific examples of how you've engaged with GPs in the past.
✨Demonstrate Strategic Thinking
Be ready to discuss your experience in developing and executing strategic plans. Prepare examples that illustrate your ability to identify challenges faced by GPs and how you’ve successfully implemented solutions. This will showcase your capability to drive measurable results in a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world situations. Think about potential challenges in the role, such as increasing referral volumes or improving GP engagement, and prepare thoughtful responses that demonstrate your proactive approach and creativity.
