Psychiatry UK seeks a Patient Support Specialist in Newcastle to be the first point of contact for ADHD and Autism services. You will provide empathetic guidance across calls, email and in person, ensuring a welcoming, neurodiverse-friendly experience.
You will record conversations, signpost to the complaints process, and collaborate with clinical and non-clinical staff to deliver accurate information and support while maintaining confidentiality and professionalism.
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Empathetic Patient Support Navigator employer: Psychiatry UK
Psychiatry UK is an exceptional employer, offering a flexible remote working environment that empowers you to make a meaningful impact in the lives of children and young people. With a strong focus on employee wellbeing, we provide a comprehensive benefits package, including a Health Cash Plan and enhanced family leave, alongside opportunities for professional growth within a supportive, multidisciplinary team dedicated to safeguarding and improving mental health services. Join us in a role where your expertise will be valued, and your contributions will help shape the future of digital psychiatry in the UK.