Contracts Manager

Reporting to: Head of Commercial and Contracts

Remuneration: Competitive, dependent upon experience - plus £1000 working from home allowance

Contract Type: Permanent / Full time - 40 hours per week

Location: Home-based/various UK meeting locations as required

Closing Date for applications: Friday 6th June

About Us: Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care. A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remote full-time role. As part of a leading online mental health service, you will collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference.

The Contracts Manager will play a pivotal role in the development and management of strategic commissioning and contracting initiatives across both public and private sectors. This role is key to promoting Psychiatry-UK’s services, expanding its market presence, and enhancing stakeholder understanding of the organisation’s current capabilities and future potential in the psychiatric care landscape.

Key Responsibilities:

• The Contract Manager will oversee the full lifecycle of contracts, ensuring effective and efficient contract management practices are in place.
• Full compliance with relevant legal and regulatory frameworks.
• Systematic recording, reporting, and dissemination of insights to drive continuous business improvement.
• Expert advice and guidance on non-contractual activities, particularly in relation to the Right to Choose programme.

This is a home-based role (applicants must reside in the UK), though occasional travel may be required for face-to-face meetings at various locations within the UK.

As our Contracts Manager, you will:

• Lead the development and management of key commissioning and contracting activities across both public and private sectors.
• Ensure contracts are accurate and compliant with NHS contracting guidance and procurement regulations.
• Manage contract delivery in collaboration with internal teams and external partners by leading effective and regular contract review meetings.
• Oversee the monitoring and reporting of key performance indicators (KPIs).
• Manage the execution, variation, performance, and closure of contracts.
• Collaborate with Psychiatry-UK (PUK) teams to ensure delivery against KPIs and commissioned service specifications.
• Share insights and lessons learned to support the ongoing development of PUK’s service offerings.
• Support the preparation and submission of high-quality tenders for new business opportunities.
• Work with the Information Governance team to ensure Data Protection Impact Assessments (DPIAs) are accurate and up to date.
• Collaborate with the Finance team to ensure financial alignment across contracts, recommending improvements to maximise value for money throughout the contract lifecycle.
• Build and maintain strong, productive relationships with commissioners, other purchasers, and internal stakeholders.
• Engage across multi-functional teams to integrate diverse perspectives, fostering collaboration and shared understanding of performance and service delivery.

To succeed as our Contracts Manager, you will be:

• Self-motivated and able to manage your workload independently, demonstrating excellent planning, organisational, and time management skills.
• An effective communicator, both written and verbal, capable of engaging with stakeholders at all levels inside and outside Psychiatry-UK.
• Detail-oriented, maintaining confidentiality and integrity.
• Able to work well under pressure, think innovatively, solve problems with a strategic mindset, and negotiate effectively.
• Comfortable analysing and presenting complex information in both written and oral formats.

Essential Qualifications, Skills and Experience:

• Degree-level education or equivalent, or a professional qualification in contract management, procurement, or strategic commissioning.
• In-depth knowledge of NHS contracts and associated regulations, including recent updates in procurement legislation.
• Proven experience managing bids, tenders, and contracts in the healthcare sector, ideally with experience in NHS-funded private provision.
• Demonstrated success in contract management, with the ability to understand the needs and perspectives of both commissioners and providers.
• Proficiency in using online contract management and/or procurement systems.
• Advanced skills in Microsoft Office applications, including Teams, Word, Excel, PowerPoint, and Outlook.

Desirable Qualifications, Skills and Experience:

• Post Graduate Professional qualification (or equivalent) in contract management, procurement, business administration or strategic commissioning.
• Interest and/or experience in Neurodiversity and in Mental Health online services delivery to improve people’s lives.
• An understanding of the changes in commissioning landscape and the political nature of the wider NHS and Social Care system.
• Proven experience of working in partnership, using the contract to successfully improve services.
• Experience using Sharepoint.
• Understanding of CQC standards.

Psychiatry UK: Supporting You

We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options. At Psychiatry UK, we care about what matters to you.

Recruitment Process

At Psychiatry UK, we are committed to creating an inclusive and accessible recruitment process. Our process includes: Application Profile review, Screening conversation, Competency based interview(s). If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials—please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience. Please feel free to reach out to us at recruitment@psychiatry-uk.com to discuss any adjustments that would support you.

If this opportunity excites you, why not apply today? We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.