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For Companies At a Glance
- Tasks: Design and integrate high-quality lighting and video systems for immersive AV projects.
- Company: Join Solotech, a global leader in live productions and virtual technology.
- Benefits: Enjoy a competitive medical cash plan and generous holiday allowance.
- Why this job: Make an impact in the exciting world of AV technology and creativity.
- Qualifications: 5+ years in systems integration with strong lighting and video knowledge.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 40000 - 50000 £ per year.
Solotech is not accepting Agency/Recruiter submissions. The Applications & Supports Engineer will focus on the design and integration of high-quality lighting and video systems for permanent AV projects, including overseeing the technical lifecycle of projects, from design to on-site commissioning and client training. This hybrid role reflects the close relationship between lighting and video in modern AV projects, where the two disciplines work together to create cohesive, immersive environments. By combining these areas into a single role, Solotech ensures that projects are approached holistically, with solutions that are technically robust, visually impactful, and operationally sustainable.
Overview
Why Solotech? As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition is to deliver spectacular experiences worldwide.
Your day will look like:
- Support the full technical delivery lifecycle for integrated lighting and video systems, from early design stages through to commissioning, training, and project handover.
- Produce and maintain system designs and technical documentation, ensuring solutions are practical, reliable, and aligned with client requirements.
- Collaborate with Sales, Project Management, CAD, Installation, and Service teams to deliver integrated AV projects to a high standard.
- Provide training and support to clients and end-users, ensuring systems are user-friendly and supported by clear handover information.
- Responsible for providing high-level general technical needs.
- Provide on-site technical support during delivery and commissioning, coordinating with the service team for any post-handover client needs.
- Contribute to on-site commissioning, troubleshooting, and testing to verify system performance.
- Maintain strong communication with clients, consultants, and suppliers, representing Solotech positively throughout the project.
- Stay up to date with industry trends and emerging technologies, sharing knowledge to support team development and continuous improvement.
- Timely handover of efficient and fit-for-purpose project documentation to the Service team.
- Any other reasonable ad-hoc requests as required by your manager.
Education
- Relevant qualification in a technical or engineering field, or equivalent professional experience.
- Educated to industry related degree level or equivalent is desirable.
Work experience
- A minimum of 5 years of experience in a Systems Integration department covering both lighting and video.
Essential skills / experience
- Working knowledge of AutoCAD and Vectorworks.
- Solid understanding of lighting and video systems, including control, distribution, and networking fundamentals.
- Experience with one or more common control and synchronisation protocols (e.g., DMX/RDM, sACN, Art-Net, MA-Net, MIDI, OSC, timecode/genlock).
- Professional video system integration (e.g., LED controllers/processors, projection, media servers, signal distribution, video-over-IP such as NDI/SDVoE).
- Exposure to one or more platforms (examples only): Lighting & Control: grandMA/MA3, ETC Eos/Paradigm, Pharos, ChamSys, Lutron, Avolites. Video & Display: Disguise, Pixera, Green Hippo, WATCHOUT, Resolume, NovaStar, Analog Way, Q-SYS (control).
- Ability to produce and interpret technical documentation and system drawings.
- Familiarity with AV design and drawing tools such as AutoCAD and Vectorworks (Revit and SketchUp desirable, but not essential).
- Excellent diagnostic and problem-solving skills, with a structured approach to troubleshooting.
- Confident communicator with the ability to provide client training and support.
- Highly organised, able to manage multiple workstreams in a fast-paced project environment.
- Strong IT and collaboration skills, with proficiency in Microsoft Office 365.
Desirable Skills / Experience
- ECS Certification Card.
Essential requirements
- Full Clean UK Driving License.
- Right to work and remain in the UK.
- Ability to travel throughout the UK including overnight stays from time to time (including occasional weekends).
Our offer to you
- Competitive Medical Cash Plan.
- Generous holiday allowance, 25 days +.
Applications & Support Engineer - Lighting & Video in Abbots Langley employer: PSSL ProSound and Stage Lighting
Contact Detail:
PSSL ProSound and Stage Lighting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications & Support Engineer - Lighting & Video in Abbots Langley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the AV industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in lighting and video systems. Include project details, challenges you overcame, and the impact of your solutions. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to technical support and project management. Think about how you can demonstrate your problem-solving skills and your experience with AV systems.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about what we do at Solotech. It shows initiative and gives you a better chance to get noticed by our hiring team.
We think you need these skills to ace Applications & Support Engineer - Lighting & Video in Abbots Langley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Applications & Support Engineer role. Highlight your experience with lighting and video systems, and show us how your skills align with what we're looking for at Solotech.
Showcase Your Technical Skills: We want to see your technical prowess! Include specific examples of projects where you've used AutoCAD, Vectorworks, or any relevant control protocols. This will help us understand your hands-on experience in the field.
Communicate Clearly: Your written application is your first chance to impress us, so make it clear and concise. Use straightforward language and structure your application well, making it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from passionate candidates like you!
How to prepare for a job interview at PSSL ProSound and Stage Lighting
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of lighting and video systems, especially the control and synchronisation protocols mentioned in the job description. Be ready to discuss your experience with specific platforms like grandMA or Disguise, as this will show that you're not just familiar with the tech but can also apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical challenges in past projects. Think about specific instances where you diagnosed issues or improved system performance. This will demonstrate your structured approach to troubleshooting, which is crucial for the role.
✨Communicate Clearly and Confidently
Since client training and support are key parts of the job, practice explaining complex concepts in simple terms. You might even want to do a mock training session with a friend to get comfortable. Strong communication skills will set you apart from other candidates.
✨Be Ready to Collaborate
The role involves working closely with various teams, so think of examples where you've successfully collaborated in a fast-paced environment. Highlight your organisational skills and how you manage multiple workstreams, as this will show that you can thrive in Solotech's dynamic setting.