At a Glance
- Tasks: Install, maintain, and repair sophisticated equipment while delivering top-notch customer service.
- Company: Join Adler and Allan Group, environmental champions dedicated to sustainability.
- Benefits: Competitive salary, enhanced overtime, pension, and health support.
- Other info: Opportunities for training and career progression in a diverse workplace.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: Experience in field service and strong problem-solving skills required.
The predicted salary is between 34578 - 42262 £ per year.
We are excited to announce we are recruiting an experienced and dedicated Field Service Technician to join our growing team across Rochford, Essex, Huntingdon, and Peterborough. In this pivotal role, you will be responsible for the installation, calibration, maintenance, and repair of sophisticated equipment at customer sites throughout the southern region. You will work both independently and as part of a team, delivering outstanding customer service. This is an excellent opportunity for you to develop your career with a forward-thinking organisation.
More about the role:
- Install, calibrate, and maintain equipment onsite with precision and attention to detail, ensuring all work meets stringent quality standards.
- Diagnose technical faults and implement effective solutions with minimal supervision, demonstrating strong analytical and troubleshooting capabilities.
- Conduct routine maintenance visits and preventative inspections to maximise equipment performance and customer satisfaction.
- Work safely and effectively in confined spaces and challenging environments, adhering rigorously to health and safety protocols.
- Communicate professionally and empathetically with customers, providing clear explanations of work undertaken and building long-term relationships.
- Mentor and support junior technicians, sharing knowledge and best practices to foster team development.
- Maintain comprehensive records of all work completed, including detailed reports and recommendations for future servicing.
- Travel flexibly across the designated regions, occasionally staying away from home when required.
Qualifications:
- Proven experience in field service, equipment maintenance, or a related technical discipline.
- Strong hands-on, practical skills with the ability to diagnose and resolve technical problems efficiently.
- Excellent organisational and time management abilities, with capacity to manage multiple priorities.
- Professional communication and people skills, with a genuine commitment to customer satisfaction.
- Full clean UK driving licence.
- Comfortable working outdoors in all weather conditions and in confined spaces.
- Ability to work flexibly, including occasional overnight stays away from home.
- Streetworks certification.
- CSCS (Construction Skills Certification Scheme) card.
- Confined Space Entry Controller certification (medium risk).
- First Aid at Work certification (3-day course).
Additional Information:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave plus bank holidays.
- Training and career progression opportunities.
About us:
At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Field Service Technician in Crawley employer: Pss-Utilities
Adler and Allan is an excellent employer, offering a dynamic work environment in the Essex/Suffolk area where teamwork and safety are paramount. With a strong commitment to employee development through continuous training and a focus on delivering exceptional customer service, you will find ample opportunities for growth and advancement within our drainage rehabilitation team. Join us to be part of a company that values collaboration and prioritises high-quality standards in every project.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Crawley
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Pss-Utilities as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Pss-Utilities and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Pss-Utilities’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician in Crawley
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Pss-Utilities, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Pss-Utilities, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Pss-Utilities.
How to prepare for a job interview at Pss-Utilities
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Pss-Utilities offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Pss-Utilities but also helps you get a feel for whether you’d thrive in that environment.
