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- Tasks: Connect with social care professionals and families to promote our Shared Lives service.
- Company: Join PSS, a heart-driven social care charity making a real difference.
- Benefits: Flexible working, supportive team, and the chance to impact lives positively.
- Why this job: Be part of a unique service that helps adults live independently and thrive.
- Qualifications: Qualification in health or social care preferred; passion for person-centred care essential.
- Other info: Exciting opportunity to grow within a pioneering charity since 1978.
The predicted salary is between 25000 - 30000 £ per year.
We’re social care charity PSS and we’re looking for a big-hearted, determined, professional, open-minded and genuine care professional to come and join us as our new referral driver in Norfolk and Suffolk. We’ve got an amazing service in the East called Shared Lives – and we want to make sure that social care professionals who refer into our service, and people who it could support, know what we do, how our support works and how easy it is to make a referral.
As our referral driver, your mission will be to increase the number of appropriate referrals being made to our Shared Lives service, spread the word about how ace Shared Lives is amongst fellow social care professionals and local families, and help us reach our growth targets.
What is Shared Lives? Shared Lives is a little bit like fostering, but it’s for adults who need some support to live as independently as possible. With Shared Lives, someone who needs support moves in with one of our Shared Lives carers, who are trained and recruited by us at PSS. Together, they do what it says on the tin: share their lives. Just like a family. The person who needs support gets professional care from the carer in a warm, comfortable home, and the carer gets to work from their own house, fit work around their family and make the most incredible impact on someone’s life. It’s one of the safest, fastest-growing forms of care and at PSS we’re so proud to have invented it back in 1978.
What does it involve?
- Building brilliant working relationships with people who might make referrals to our Shared Lives service, like commissioners, local authority teams and anyone else who might want to refer into our service.
- Sharing the amazing ways PSS Shared Lives can benefit people who need support, helping potential referrers to figure out whether Shared Lives could be a good choice for the person they support.
- Matching people who need support with our amazing Shared Lives carers based on their wants and needs.
- Working on financial agreements.
- Putting support plans together.
- Doing risk assessments.
- Building our reputation as a fantastic social care provider.
- Managing the referral process from enquiry through to the arrangement starting, working closely with everyone involved to make sure everything runs smoothly.
To be ace at this job, you’ll need to:
- Have a qualification in education, health or social care or be willing to work towards one.
- Know all about person-centred care and support planning, and to share our belief that things should be done with people, not to them.
- Be able to build strong working relationships with everyone you work with.
- Have a knack with tech and be able to use all the Microsoft Office essentials, like Word, Teams, Outlook, Powerpoint, etc.
- Be able to spot a risk a mile off, and know how to do a brill risk assessment.
- Be up-to-speed on safeguarding and how important it is.
- Have fab communication and customer service skills.
- Be comfy doing presentations and chatting about the benefits of Shared Lives in meetings.
- Have a full driving license and use of a car (for getting out and about around Norfolk and Suffolk).
- Have a huge heart, an open mind, determination, professionalism and genuineness.
Shared Lives Referral Driver employer: PSS (UK)
Contact Detail:
PSS (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shared Lives Referral Driver
✨Tip Number 1
Get to know the Shared Lives service inside out! Familiarise yourself with how it works and the impact it has on people's lives. This way, when you chat with potential referrers, you can share genuine stories and insights that really resonate.
✨Tip Number 2
Network like a pro! Attend local events, workshops, or social care meet-ups in Norfolk and Suffolk. Building relationships with commissioners and local authority teams will help you spread the word about Shared Lives and increase those all-important referrals.
✨Tip Number 3
Don’t shy away from using tech to your advantage! Get comfy with Microsoft Office tools to create engaging presentations and reports. This will help you communicate the benefits of Shared Lives effectively and keep everything organised during the referral process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining PSS and making a difference in the community.
We think you need these skills to ace Shared Lives Referral Driver
Some tips for your application 🫡
Show Your Heart: When writing your application, let your genuine passion for social care shine through. We want to see that big-heartedness in your words, so share why you’re drawn to the role of a referral driver and how you can make a difference.
Be Person-Centred: Remember, it’s all about the people! Highlight your understanding of person-centred care and how you plan to support individuals in their journey. Use examples from your experience to show us you know what it means to work with people, not just for them.
Tech Savvy is Key: We love a bit of tech! Make sure to mention your skills with Microsoft Office and any other tools you’re comfortable using. This role involves managing referrals and communication, so showing us you’re tech-savvy will definitely give you an edge.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity. Plus, it’s super easy to navigate!
How to prepare for a job interview at PSS (UK)
✨Know Your Shared Lives Inside Out
Before the interview, make sure you understand what Shared Lives is all about. Familiarise yourself with how it works, the benefits it offers, and the impact it has on people's lives. This will help you speak confidently about the service and show your genuine passion for the role.
✨Build Relationships in the Interview
Since the role involves building strong working relationships, demonstrate your interpersonal skills during the interview. Be friendly, approachable, and open-minded. Share examples of how you've successfully built relationships in previous roles, especially in social care settings.
✨Showcase Your Communication Skills
As a referral driver, you'll need to communicate effectively with various stakeholders. Prepare to discuss your communication style and provide examples of how you've engaged with different audiences. Practising a short presentation about the benefits of Shared Lives could also impress your interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and risk assessment skills. Think of scenarios where you've had to identify risks or create support plans. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in person-centred care.