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For Companies At a Glance
- Tasks: Support the team to enhance service efficiency and user satisfaction.
- Company: A compassionate organisation dedicated to improving lives.
- Benefits: Flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Empathy, strong organisational skills, and a passion for customer service.
- Other info: Dynamic role with opportunities for personal growth and relationship building.
The predicted salary is between 28800 - 43200 £ per year.
Overview
If you’re successful, your main responsibility will be in supporting the team to be as consistent and efficient as physically possible. You’ll be the legs paddling under the surface, making sure our service users and carers feel as supported as possible. You’ll be a dynamo in the organisation and make sure the team can focus their attention on the people they work to improve the lives of.
Responsibilities
- The organisational admin stuff - working with the Service manager, Shared Lives managers and Shared Lives Development workers looking after the day to day running of the office and keeping things smooth.
- The high precision stuff - making sure all our important data is logged, everything is organised and we’re efficient and switched on.
- The carer appreciation stuff - booking our carers onto important training, making them feel looked after, building relationships with them and ensuring their records are updated and their voice is heard.
- The big-picture stuff - tracking all that is going on, where we’re up to, where we could get better, writing reports on this and passing this back to the team.
- The positive and productive stuff - building great relationships with the entire PSS team, being the go-to person when someone needs support and being flexible to the demands of the role.
Qualifications/Requirements
- Bags of empathy, respect, understanding and a commitment to the cause of improving people’s lives and supporting people.
- Meticulous organisational skills, a desire for quality improvement and IT proficiency.
- Reams of energy, drive and a self-motivated style, which means you don’t mind working on your own sometimes, to your own initiative.
- A flair with people and communicating effectively with lots of different types of people. You’ll need to listen, build relationships and be personable. A passion for customer service is key.
Service Co-ordinator in Peacehaven employer: PSS (UK)
Contact Detail:
PSS (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Service Co-ordinator role.
✨Tip Number 2
Prepare for interviews by practising common questions related to organisational skills and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet the team, let your passion for improving lives shine through. Remember, they’re looking for someone who fits into their culture, so be yourself and let your enthusiasm show.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great opportunity to reiterate your excitement about the role.
We think you need these skills to ace Service Co-ordinator in Peacehaven
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your meticulous organisational skills in your application. We want to see how you can keep things running smoothly, just like a well-oiled machine!
Emphasise Your People Skills: Since you'll be building relationships with carers and the team, let us know about your flair for communication. Share examples of how you've effectively connected with different types of people.
Demonstrate Your Commitment: We love seeing passion! In your application, express your commitment to improving people's lives and supporting others. Show us why this role matters to you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at PSS (UK)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Co-ordinator. Familiarise yourself with the key tasks like organisational admin, data logging, and building relationships with carers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires meticulous organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly.
✨Demonstrate Empathy and Communication
This position is all about supporting others, so be prepared to share instances where you've shown empathy and built strong relationships. Think of specific examples that highlight your ability to listen and communicate effectively with different types of people.
✨Be Ready to Discuss Improvement Ideas
The job involves tracking progress and suggesting improvements, so come equipped with ideas on how processes could be enhanced. Show that you're proactive and have a mindset geared towards quality improvement, which will impress the interviewers.
