At a Glance
- Tasks: Lead the digital vision and delivery for GBE's Local Platform, driving user-centred design.
- Company: Join Great British Energy, shaping the UK's clean energy future with innovation and sustainability.
- Benefits: Competitive salary, performance bonuses, 38 days leave, and flexible working arrangements.
- Other info: Join a supportive team focused on collaboration and continuous improvement.
- Why this job: Make a real impact in the clean energy transition while growing your career in a dynamic environment.
- Qualifications: Experience in leading digital products and strong stakeholder management skills required.
The predicted salary is between 70000 - 90000 £ per year.
Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear:
- Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects
- Deliver benefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership
We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives.
Joining GBE means:
- Purpose-driven work: Be part of a national effort to accelerate the clean energy transition
- Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment
- Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment
About the Role
Great British Energy is looking for a Head of Digital Product to join our GBE Local Directorate Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals.
Key Responsibilities:
- Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs
- Lead discovery and design work to define user journeys, service requirements and functional specifications, and translate them into actionable delivery backlogs
- Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools
- Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working with relevant assurance and governance functions
- Manage delivery partners and suppliers: define scopes, manage budgets and risks, assure quality, and track delivery against milestones and outcomes
- Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate
- Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement
- Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate
- Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication
- Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data-informed ways of working
Qualifications and Experience
Essential:
- Significant experience leading digital products or platforms end-to-end, from discovery through build, launch and continuous improvement
- Experience integrating multiple systems and tools (bespoke and off-the-shelf), including defining requirements, managing dependencies, and supporting testing and release
- Proven delivery management skills, including prioritisation, planning, risk/issue management, and working with multidisciplinary teams and/or suppliers
- Strong stakeholder management and communication skills, with the ability to align technical and non-technical audiences around a clear plan and outcomes
- Demonstrable experience of user-centred design and service improvement, using research, insight and feedback to iterate and improve performance
- Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off
- Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting
Desirable:
- Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes
- Knowledge of energy, local government or place-based delivery contexts, and an understanding of the needs of local authorities and communities
- Experience working with APIs, identity and access management, and integration patterns to connect multiple tools into a coherent user journey
- Content design and information architecture experience, including managing content lifecycles and governance
- Familiarity with CRM, case management or workflow tools to support service operations and reporting
- Experience of procurement and supplier management, including developing statements of work and assuring delivery against contracts
Qualifications
Relevant qualification (or equivalent experience) in a digital, technology, product, design, data or service delivery discipline.
Personal Qualities:
- Takes ownership, shows confidence in decision-making, and is willing to challenge constructively
- Focuses on delivering meaningful outcomes and making a positive, lasting impact
- Works collaboratively, valuing different perspectives and building inclusive relationships
- Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working
- Resilient and resourceful in a fast-paced environment
What We Offer:
- Competitive base salary
- Performance-related bonus scheme
- Excellent pension scheme
- 4x salary life assurance
- Group income protection
- 38 days annual leave
- Flexible working arrangements
- Ongoing professional development and training
- Supportive, inclusive working environment
Head of Digital Product employer: PSR
At Great British Energy, we are committed to powering the UK's clean energy future while fostering a supportive and inclusive work environment. As the Head of Digital Product, you will have the opportunity to lead innovative projects that make a real impact, with access to ongoing professional development and flexible working arrangements that promote work-life balance. Join us in driving meaningful change and enjoy competitive benefits, including a performance-related bonus scheme and generous annual leave.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Product
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and values, especially around clean energy. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Head of Digital Product. Highlight your experience in leading digital products and managing multidisciplinary teams to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Great British Energy and contributing to the clean energy future.
We think you need these skills to ace Head of Digital Product
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with digital products and platforms. We want to see how your skills align with our mission at Great British Energy, so don’t hold back on showcasing relevant projects!
Showcase Your Impact:When detailing your past roles, focus on the outcomes you achieved. Use metrics and examples to illustrate how you’ve driven user-centred design and improved service delivery. We love seeing how you’ve made a difference in previous positions!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly understand your fit for the Head of Digital Product role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us and allows you to easily track your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at PSR
✨Know Your Digital Product Inside Out
Before the interview, make sure you thoroughly understand the digital product landscape, especially in relation to renewable energy. Familiarise yourself with GBE's mission and how your role as Head of Digital Product can drive their objectives forward.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading digital products from discovery to delivery. Be ready to discuss how you've managed multidisciplinary teams and delivered successful outcomes, particularly in a fast-paced environment.
✨Understand User-Centred Design
Since user-centred design is crucial for this role, come prepared to discuss how you've used research and feedback to improve digital products. Share specific metrics you've defined and how they influenced your decision-making process.
✨Be Ready to Discuss Stakeholder Management
Think about your experiences in managing stakeholders and aligning technical and non-technical audiences. Prepare to share strategies you've used to communicate effectively and ensure everyone is on the same page regarding project goals.
