At a Glance
- Tasks: Open and close the store, assist customers, and promote pet products.
- Company: Join a passionate team at Just for Pets in Evesham.
- Benefits: Competitive pay, training opportunities, and employee wellbeing initiatives.
- Other info: Great career growth potential and a supportive team environment.
- Why this job: Work with pets and help customers provide the best care for their furry friends.
- Qualifications: Retail experience, strong communication skills, and a love for pets.
The predicted salary is between 12.8 - 12.8 £ per hour.
Role: Keyholder
Store: Evesham
Pay Rate: £12.80 per hour
Contractual Hours: 16 hours minimum per week
Do you have previous retail sales experience and are you confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets? We are recruiting for a Key Holder to join our Evesham team. You will be joining a friendly, welcoming but hard-working team. We put all pets' health and well-being first.
All our teams receive extensive training from Hannah Molloy of Channel 4's Puppy School, through our video training platform Myagi, to give our customers and their pets the very best and most up-to-date advice. With 26 stores, open 7 days a week, for all your pets' needs from raw feeding and natural deli treats to hay and rabbit food. As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customers and their pets across our 25 stores and it's all down to the fantastic team members we employ across the UK.
Job Duties:
- Opening and Closing Responsibilities: You will be responsible for opening and/or closing the store. This involves tasks such as unlocking or locking doors, activating or deactivating alarms, and ensuring the premises are secure before leaving.
- Sales: Responsible for promoting and selling products such as pet food, accessories, toys, and grooming supplies. This involves actively engaging with customers, upselling or cross-selling products, and processing transactions.
- Customer Service/Assistance: Helping customers find products suitable for their pets, offering advice on pet care, nutrition, and health. This could also involve handling complaints.
- Stock Management: Ensuring that shelves are well-stocked, neatly organised, and products are correctly priced. This may involve restocking shelves, receiving deliveries, and booking in deliveries.
- Pet Care: Assisting customers with questions about pet care, including advice on at-home grooming, basic training, and general well-being of pets.
- Store Maintenance: Keeping the store clean, tidy, and presentable. This includes tasks like sweeping floors, dusting shelves, and maintaining a welcoming environment for customers and their pets.
- Knowledge of Products: Staying informed through Myagi and self-motivated learning, such as product suppliers and Pet Industry publications, about the latest products, pet trends, and industry developments to provide accurate information and recommendations to customers.
- Promotions and Events: Wholeheartedly participating in promotional events, sales campaigns, and pet-related activities to attract customers and increase sales.
Required Skills:
- Reliability: Dependability and trustworthiness to fulfil opening and closing responsibilities, and handle cash securely.
- Customer Service: Excellent interpersonal and communication skills are essential for assisting customers effectively and providing exceptional service.
- Sales Skills: Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.
- Teamwork: Collaboration with colleagues to maintain store operations, assist customers, and achieve common goals.
- Attention to Detail: Being meticulous in maintaining product displays, pricing accuracy to uphold store standards.
- Computer Literacy: Basic proficiency in till systems and Myagi to ensure continuous professional development.
Desirable Skills:
- Product Knowledge: A good understanding of our range of luxury pet products, including pet food, accessories, toys, and grooming supplies.
- Pet Care Knowledge: Basic knowledge and understanding of pet care, including nutrition, health, grooming, and behaviour.
- A Growth Mindset: At Just for Pets, we pride ourselves on promoting from within. We believe in retaining our best talent by offering promotions, training and development which includes accredited courses.
Benefits:
- Training & Development available
- Workplace Wellbeing Initiatives
- Discretionary Profit Related Pay based on company profits per year
- Instant access to a free, 24/7, confidential GP service for all Just for Pets Colleagues and their family
- A fantastic Employee Assistance Program for all our employees which gives great access to counselling, GP service, lifestyle and wellbeing advice.
- Access to WageStream, a great financial wellbeing tool that gives you access to a percentage of your pay as you earn it.
- Discount on Pet Products from 3 months service
Key Holder - Evesham in Worcester employer: PSR Trading Ltd t/a Just for Pets
At Just for Pets, we are dedicated to creating a supportive and dynamic work environment where our team members can thrive. Located in the picturesque Bourton on the Water, we offer extensive training opportunities, including insights from industry experts, and a strong focus on employee wellbeing through initiatives like our Employee Assistance Program. With a commitment to promoting from within, we ensure that our passionate staff have the chance to grow their careers while making a positive impact on the lives of pets and their owners.
Contact Details:
PSR Trading Ltd t/a Just for Pets Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder - Evesham in Worcester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including PSR Trading Ltd t/a Just for Pets, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Key Holder - Evesham in Worcester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like PSR Trading Ltd t/a Just for Pets that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at PSR Trading Ltd t/a Just for Pets will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about PSR Trading Ltd t/a Just for Pets and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at PSR Trading Ltd t/a Just for Pets
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at PSR Trading Ltd t/a Just for Pets, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at PSR Trading Ltd t/a Just for Pets!
