Key Holder - Evesham in London

Role: Keyholder Store: Evesham Pay Rate: £12.80 per hour Contractual Hours: 16 hours minimum per week Do you have previous retail sales experience and confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets? We are recruiting for a

Key Holder

to join our Evesham team

. You will be joining a friendly, welcoming but hard-working team. We put all pets health and well-being first. All our teams receive extensive training from Hannah Molloy of Channel 4s Puppy School

, through our video training platform

Myagi

,

to give our customers and their pets the

very best

and most up to date advice. With 26

stores

,

open 7 days a week

,

for all

your

pet

s

needs from

with

raw feeding and natural deli treats t

o

hay and rabbit food

. As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customer

s

and their pets across our 2

5

stores and

its

all down to the fantastic

team

members we employ across the UK. Job Duties: Opening and Closing Responsibilities:

You will

be responsible for

opening and/or closing the store. This involves tasks such as unlocking or locking doors, activating or deactivating alarms, and ensuring the premises are secure

before leaving.

Sales:

Responsible for promoting and selling products such as pet food, accessories, toys, and grooming supplies. This involves actively engaging with customers, upselling or cross-selling products, and processing transactions.

Customer Service/

Assistance

:

Helping customers find products suitable for their pets, offering advice on pet care, nutrition, and health. This could also involve handling complaints.

Stock Management:

Ensuring that shelves are well-stocked, neatly organi

s

ed, and products are correctly priced. This may involve restocking shelves,

receiving

deliveries, and

booking in deliveries.

Pet Care:

Assisting

customers with questions about pet care, including advice on

at home

grooming,

basic

training, and general well-being of pets.

Store Maintenance:

Keeping the store clean, tidy, and presentable. This includes tasks like sweeping floors, dusting shelves, and

maintaining

a welcoming environment for customers and their pets.

Knowledge of Products:

Staying informed

through

Myagi

and self-motivated learning, such as product suppliers and Pet Industry publications,

about the latest products, pet trends, and industry developments to provide

accurate

information and recommendations to customers.

Promotions and Events:

Wholeheartedly

p

articipating

in promotional events, sales campaigns, and pet-related activities to attract customers and increase sales.

Required Skills: Reliability:

Dependability and trustworthiness to fulfil opening and closing responsibilities,

and

handle cash securely

.

Customer Service:

Excellent interpersonal and communication skills are essential for

assisting

customers effectively and providing exceptional service.

Sales Skills:

Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.

Teamwork:

Collaboration with colleagues to

maintain

store operations,

assist

customers, and achieve common goals.

Attention to Detail:

Being meticulous in

maintaining

product displays packet perfect

,

pricing accuracy to uphold store standards.

Computer Literacy

: Basic

proficiency

in till systems and

Myagi

to ensure continuous professional development.

Desirable skills: Product Knowledge

:

A

good understanding of our range of luxury pet products, including pet food, accessories, toys, and grooming supplies.

Pet Care Knowledge:

Basic knowledge and understanding of pet care, including nutrition, health, grooming, and behavio

u

r

.

A Growth Mindset:

At Just for Pets, we pride ourselves on promoting from within. We believe in

retaining

our best talent by offering promotions, training and development which includes accredited courses.

Benefits Training & Development available

Workplace Wellbeing Initiative

s

Discretionary Profit Related Pay based on company profits per year.

Instant access to a free, 24/7, confidential GP service for all Just for Pets Colleagues and their family

A fantastic E

mployee

A

ssistance

P

rogram

for all our employees which gives great access to counselling, GP service,

lifestyle

and wellbeing advice.

Access to

WageStream

, a great financial wellbeing

tool

that gives you access to a percentage of your pay as you earn it

.

D

iscount on Pet Products from 3 months service

TPBN1_UKTJ