Key Holder - Bourton on the Water in Hazleton

Role: Keyholder Store: DOG! By Just for Pets, Bourton on the Water Pay Rate: £12.80 per hour Contractual Hours: 12 hours minimum per week Do you have previous retail sales experience and confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets? We are recruiting for a
Key Holder
to join our Bourton on the Water team
. You will be joining a friendly, welcoming but hard-working team. We put all pets health and well-being first. All our teams receive extensive training from Hannah Molloy of Channel 4s Puppy School
, through our video training platform
Myagi
,
to give our customers and their pets the
very best
and most up to date advice. With 26
stores
,
open 7 days a week
,
for all
your
pet
s
needs from
with
raw feeding and natural deli treats t
o
hay and rabbit food
. As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customer
s
and their pets across our 2
5
stores and
its
all down to the fantastic
team
members we employ across the UK. Job Duties: Opening and Closing Responsibilities:
You will
be responsible for
opening and/or closing the store. This involves tasks such as unlocking or locking doors, activating or deactivating alarms, and ensuring the premises are secure
before leaving.
Sales:
Responsible for promoting and selling products such as pet food, accessories, toys, and grooming supplies. This involves actively engaging with customers, upselling or cross-selling products, and processing transactions.
Customer Service/
Assistance
:
Helping customers find products suitable for their pets, offering advice on pet care, nutrition, and health. This could also involve handling complaints.
Stock Management:
Ensuring that shelves are well-stocked, neatly organi
s
ed, and products are correctly priced. This may involve restocking shelves,
receiving
deliveries, and
booking in deliveries.
Pet Care:
Assisting
customers with questions about pet care, including advice on
at home
grooming,
basic
training, and general well-being of pets.
Store Maintenance:
Keeping the store clean, tidy, and presentable. This includes tasks like sweeping floors, dusting shelves, and
maintaining
a welcoming environment for customers and their pets.
Knowledge of Products:
Staying informed
through
Myagi
and self-motivated learning, such as product suppliers and Pet Industry publications,
about the latest products, pet trends, and industry developments to provide
accurate
information and recommendations to customers.
Promotions and Events:
Wholeheartedly
p
articipating
in promotional events, sales campaigns, and pet-related activities to attract customers and increase sales.
Required Skills: Reliability:
Dependability and trustworthiness to fulfil opening and closing responsibilities,
and
handle cash securely
. You may be required to work at other Just for Pets locations within a reasonable radius from Bourton.
Customer Service:
Excellent interpersonal and communication skills are essential for
assisting
customers effectively and providing exceptional service.
Sales Skills:
Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.
Teamwork:
Collaboration with colleagues to
maintain
store operations,
assist
customers, and achieve common goals.
Attention to Detail:
Being meticulous in
maintaining
product displays packet perfect
,
pricing accuracy to uphold store standards.
Computer Literacy
: Basic
proficiency
in till systems and
Myagi
to ensure continuous professional development.
Desirable skills: Product Knowledge
:
A
good understanding of our range of luxury pet products, including pet food, accessories, toys, and grooming supplies.
Pet Care Knowledge:
Basic knowledge and understanding of pet care, including nutrition, health, grooming, and behavio
u
r
.
A Growth Mindset:
At Just for Pets, we pride ourselves on promoting from within. We believe in
retaining
our best talent by offering promotions, training and development which includes accredited courses.
Benefits Training & Development available
Workplace Wellbeing Initiative
s
Discretionary Profit Related Pay based on company profits per year.
Instant access to a free, 24/7, confidential GP service for all Just for Pets Colleagues and their family
A fantastic E
mployee
A
ssistance
P
rogram
for all our employees which gives great access to counselling, GP service,
lifestyle
and wellbeing advice.
Access to
WageStream
, a great financial wellbeing
tool
that gives you access to a percentage of your pay as you earn it
.
D
iscount on Pet Products from 3 months service
TPBN1_UKTJ