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For Companies At a Glance
- Tasks: Lead a team to ensure quality care and compliance in a dynamic environment.
- Company: Join a supportive organisation focused on professional development and community impact.
- Benefits: Competitive salary, performance bonuses, and opportunities for further qualifications.
- Why this job: Make a real difference in people's lives while growing your career in social care.
- Qualifications: SVQ 3 required; leadership experience in health and social care is essential.
- Other info: Flexible working hours with a focus on personal and professional growth.
The predicted salary is between 35000 - 42000 £ per year.
Overview
Service Manager – Falkirk & West Lothian. Permanent, full-time role (37.5 hours per week) Monday to Friday, 08:45–17:00, with participation in an on-call rota. Salary from £35,000 per annum plus participation in a performance-based bonus. Opportunities for continued professional development, including support to complete SVQ 4 in Social Care.
Responsibilities
- Oversee the day-to-day operations of the service, ensuring quality, compliance and growth.
- Lead and manage Care Coordinators and Community Care Staff, directly coordinating 1,500+ weekly care hours.
- Maintain compliance with the Care Inspectorate, SSSC, and health and safety legislation.
- Build strong relationships with local authorities, external organisations, service users and families.
Requirements / Qualifications
- Must hold SVQ 3 with commitment to complete SVQ 4 in Social Care upon registration as Manager.
- Strong leadership skills with experience managing teams in health and social care.
- Knowledge of Care Inspectorate standards, CAPA initiatives, and SSSC codes of conduct.
- Ability to maintain service quality, drive business growth, and manage training, audits and compliance.
- Excellent communication skills and the ability to handle complaints, inspections and regulatory responsibilities.
What we offer and how to apply
- Salary from £35,000 per annum plus entry into a performance-based bonus scheme.
- 37.5 hours per week, Monday–Friday, 08:45–17:00.
- On-call rota participation.
- Opportunities for continued professional development, including support to complete SVQ 4 in Social Care.
- Opportunity to contribute to business growth and service quality.
- Please contact Katrusia Prodywus at PSR Solutions for more information (phone number removed).
Important information
- Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks, verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.
- PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.
- By submitting an application, you consent to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
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Service Manager employer: PSR Solutions
Contact Detail:
PSR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about your leadership experiences and how you've handled compliance issues in the past. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your passion for care! When you get the chance to chat with potential employers, share your vision for quality service and how you plan to lead your team. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who are ready to make a difference in the community.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your leadership experience and any relevant qualifications, like your SVQ 3. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our service quality and growth. Keep it engaging and personal – we love a good story!
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of Care Inspectorate standards and SSSC codes. We want to know how you can help us maintain high-quality service and meet regulatory requirements.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at PSR Solutions
✨Know Your Stuff
Make sure you’re well-versed in the Care Inspectorate standards and SSSC codes of conduct. Brush up on your knowledge about CAPA initiatives too, as these will likely come up during the interview. Being able to discuss these confidently shows you’re serious about the role.
✨Showcase Your Leadership Skills
As a Service Manager, strong leadership is key. Prepare examples from your past experiences where you successfully managed teams or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Build Relationships
Demonstrate your ability to build strong relationships with local authorities and service users. Think of specific instances where you’ve effectively communicated or resolved issues. This will highlight your interpersonal skills, which are crucial for this role.
✨Prepare for Compliance Questions
Expect questions around compliance and audits. Be ready to discuss how you’ve maintained service quality and handled inspections in the past. Showing that you can navigate these responsibilities will reassure them of your capability to manage the service effectively.