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- Tasks: You'll handle maintenance tasks and ensure customer satisfaction during the warranty period.
- Company: Join an award-winning residential developer making a difference in Oxfordshire and Gloucestershire.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer service and quality, impacting communities positively.
- Qualifications: No specific experience required; just a passion for helping others and a willingness to learn.
- Other info: Work in a supportive team atmosphere with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Operative / Multi Trade Operative PSR Solutions are currently assisting an award-winning residential developer in their search for a Customer Service Operative. This opportunity is working on developments in Wiltshire and the surrounding areas. The Customer Service Operative is responsible for carrying out maintenance tasks during the warranty period and maintaining a 5-star customer service. Job role: Customer Service Operative / Multi Trade Operative Location: Wiltshire & surrounding areas Salary: £36,000 – £41,000 (dependant on experience) + van & fuel card Customer Service Operative Responsibilities: Ensuring maintenance works are completed to the highest standard. Liaising with Customer Service Coordinator\’s to update status of works. To complete stock unit inspections. Customer Service Operative Skills/Experience: Proven experience in a similar role for a residential developer. Excellent communication skills. Skilled multi trader.To apply, please submit your CV and one of our team will contact you
Customer Service/Multi Trade Operative employer: PSR Solutions
Contact Detail:
PSR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Multi Trade Operative
✨Tip Number 1
Familiarize yourself with the specific maintenance tasks that are commonly required in residential developments. This knowledge will help you demonstrate your expertise during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer service or multi-trade roles. Be ready to share examples of how you've successfully resolved customer issues in the past.
✨Tip Number 3
Research the company and its recent projects in Oxfordshire and Gloucestershire. Showing that you understand their work and values can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service/Multi Trade Operative
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Operative position. Understand the key responsibilities and required skills, such as maintenance tasks and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any multi-trade skills you possess. Use specific examples that demonstrate your ability to handle maintenance tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in the construction or maintenance industry. Mention why you are interested in working with this particular residential developer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PSR Solutions
✨Show Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've successfully resolved customer issues or improved their experience.
✨Demonstrate Your Multi-Trade Knowledge
Be prepared to discuss your skills in various trades relevant to the role. Mention any certifications or hands-on experience you have that would make you a valuable asset for maintenance tasks.
✨Research the Company and Projects
Familiarize yourself with the residential developer's projects in Oxfordshire and Gloucestershire. Showing knowledge about their developments can demonstrate your genuine interest in the position.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and expectations for the Customer Service Operative role. This shows your enthusiasm and helps you assess if it's the right fit for you.
