Service Coordinator

Service Coordinator

Full-Time 31500 - 38500 £ / year (est.) On-site
PSR Solutions Ltd

At a Glance

  • Tasks: Coordinate repairs and maintenance for plant and equipment, ensuring minimal downtime.
  • Company: Join a dynamic team in a leading plant and machinery company.
  • Benefits: Competitive salary, 23 days holiday, pension scheme, and employee support programme.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Be the backbone of operations, making a real difference in equipment efficiency.
  • Qualifications: Experience in administration or coordination, with knowledge of plant maintenance.

The predicted salary is between 31500 - 38500 £ per year.

  • Service Coordinator Roles and Responsibilities
  • Receive, record and coordinate plant, vehicle and equipment breakdowns, repairs, servicing and maintenance requests, prioritising work according to operational and Health & Safety requirements.
  • Assist with forward planning and coordination of fitter and fabricator workloads, balancing planned maintenance with urgent and ad-hoc requirements and ensuring required parts, stock and equipment are available.
  • Monitor outstanding repairs and maintenance activities, following up actions and providing updates to relevant stakeholders to minimise equipment downtime.
  • Liaise with suppliers, manufacturers and service providers to arrange repairs, servicing, inspections and the supply of parts and materials.
  • Assist with warranty and goodwill claims and ensure available cover is appropriately utilised.
  • Assist with obtaining and processing quotations, purchase orders and invoices, escalating cost queries where appropriate and supporting value-for-money decisions.
  • Coordinate servicing, inspections, testing, calibration and certification requirements, including excavators, lifting equipment, survey and GPS equipment, ensuring inspections are completed within required timescales.
  • Maintain accurate and up-to-date asset registers, maintenance histories, job sheets and inspection and certification records.
  • Ensure relevant statutory inspections and servicing documentation is accurately recorded and readily available when required, including inspections of lifting equipment and accessories.
  • Support the provision of plant and equipment to site operations, checking company-owned availability before external hire is arranged.
  • Identify recurring issues, delays and opportunities for improvement and raise these with the Service Controller or relevant manager.
  • Ensure departmental procedures, systems and processes are followed consistently and contribute to the effective operation of the Plant Department.
  • Service Coordinator Requirements
  • Understanding of plant, machinery, maintenance and repair processes.
  • Awareness of statutory inspection, testing and certification requirements for plant and lifting equipment.
  • Knowledge of plant hire, service or aftersales environments.
  • Experience in an administration, coordination or operational role.
  • Experience working within a plant, fleet, engineering, maintenance or plant hire environment.
  • Experience in a service, engineering or parts environment would also be good
  • IT Literate
  • Service Coordinator Benefits
  • Salary - Up to £30,000 DOE
  • Hours - 07:30am-4:30pm (1 hour lunch break which is unpaid)
  • Based in Solihull
  • 23 days holiday excluding bank holiday
  • Company pension scheme
  • Long service payments
  • Employee Assistance Programme

Service Coordinator employer: PSR Solutions Ltd

PSR Solutions Ltd is an attractive employer due to its commitment to employee development and a strong project pipeline. The company provides competitive salaries and a collaborative work environment that encourages career advancement.

PSR Solutions Ltd

Contact Details:

PSR Solutions Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like PSR Solutions Ltd and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at PSR Solutions Ltd!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like PSR Solutions Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Service Coordinator

Plant and Machinery Knowledge
Maintenance and Repair Processes
Statutory Inspection Awareness
Testing and Certification Requirements
Plant Hire Knowledge
Administration Skills
Coordination Skills

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to PSR Solutions Ltd:This is your chance to really connect with the team at PSR Solutions Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at PSR Solutions Ltd

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with PSR Solutions Ltd.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show PSR Solutions Ltd that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at PSR Solutions Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!