Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Digital Delivery Hub by managing incidents and ensuring compliance.
- Company: A leading financial services regulator in Edinburgh.
- Benefits: Opportunity to contribute to digital transformation and enhance your skills.
- Why this job: Be part of a crucial digital shift in regulatory services across the UK.
- Qualifications: Experience with ServiceNow and a solid understanding of ITIL principles.
- Other info: Join a dynamic team focused on innovation and compliance.
The predicted salary is between 35000 - 45000 £ per year.
A financial services regulator in Edinburgh is seeking a dedicated professional to support the Digital Delivery Hub. In this role, you will help deliver commitments, manage incidents, and ensure compliance with governance structures.
The ideal candidate must have experience with ServiceNow and a strong understanding of ITIL principles. This position offers an opportunity to contribute to the digital transformation of regulatory services in the UK.
ServiceNow & ITIL Service Delivery Analyst employer: PSR Limited
Contact Detail:
PSR Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow & ITIL Service Delivery Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who work with ServiceNow and ITIL. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your ServiceNow and ITIL knowledge. We recommend creating a list of common interview questions and practising your answers. This way, you'll feel confident and ready to impress!
✨Tip Number 3
Showcase your skills! If you've worked on projects involving digital transformation or incident management, be sure to highlight these experiences during interviews. We want to see how you can contribute to the Digital Delivery Hub.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ServiceNow & ITIL Service Delivery Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and ITIL principles. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Digital Delivery Hub and how you can contribute to the digital transformation of regulatory services in the UK.
Showcase Your Problem-Solving Skills: In this role, managing incidents is key. We’d love to see examples of how you’ve tackled challenges in the past, especially in a service delivery context. Be specific about your approach and the outcomes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at PSR Limited
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific modules you've worked with and how you've used them to manage incidents or improve service delivery. This will show that you're not just familiar with the tool, but that you can leverage it effectively in a real-world setting.
✨ITIL Principles Are Key
Since the role requires a strong understanding of ITIL principles, be prepared to explain how you've applied these in your previous roles. Think of examples where you've improved processes or ensured compliance with governance structures. This will demonstrate your ability to contribute to the digital transformation efforts.
✨Show Your Problem-Solving Skills
In a service delivery role, problem-solving is crucial. Prepare to share specific instances where you've successfully managed incidents or resolved issues. Highlight your thought process and the steps you took to ensure a smooth resolution, as this will showcase your analytical skills and dedication to service excellence.
✨Understand the Company’s Mission
Research the financial services regulator and understand their mission and values. Be ready to discuss how your skills and experiences align with their goals, especially in terms of digital transformation. This shows that you're genuinely interested in the role and are committed to contributing positively to their objectives.