Senior Regulatory Investigations Officer

Senior Regulatory Investigations Officer

Full-Time 59800 - 75000 £ / year (est.) No working from home possible
PSR Limited

At a Glance

  • Tasks: Manage investigations into unauthorised firms and protect consumers in the financial market.
  • Company: Join the FCA, a leading regulator shaping UK financial services.
  • Benefits: Enjoy 25 days annual leave, hybrid working, and private healthcare.
  • Other info: Diverse and inclusive culture with excellent career growth opportunities.
  • Why this job: Make a real impact on consumer protection and tackle financial misconduct.
  • Qualifications: Experience in case management and strong understanding of financial regulations required.

The predicted salary is between 59800 - 75000 £ per year.

**Division:** Supervision, Policy & Competition (SPC)

**Department:** Scams, Promotions, Engagement & Perimeter (SPEP)

**Salary:** National (Edinburgh and Leeds) ranging from £53,800 to £69,000 and London £59,200 to £75,000 (salary offered will be based on skills and experience)

**This role is graded as:** Senior Associate – Regulatory

**About the FCA and team** We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Consumer Investments (CI) directorate, the Scams, Promotions, Engagement & Perimeter (SPEP) department brings together expertise from Enforcement and Supervision to address issues across the FCA’s full perimeter, including cryptoassets, high-risk investments and consumer credit. With a particular focus on unauthorised firms, SPEP is leading the implementation of its strategy to police the emerging UK crypto regime, taking action against unlawful crypto promotions under existing financial promotions and financial crime powers, while preparing for full regulation from October 2027 and delivering work aligned to key Public Commitments to protect consumers and markets.

**Role responsibilities**

  • Manage a diverse caseload of unauthorised firm investigations, prioritising effectively to protect consumers and support fair financial markets
  • Bring clarity to complex information by analysing firm activities and coordinating actions that stop harmful unauthorised conduct
  • Craft clear, concise and technically accurate communications to external stakeholders on potential perimeter breaches
  • Develop reliable partnerships within the FCA and with external organizations to exchange insights and produce unified results
  • Provide supportive, responsive guidance to colleagues across the FCA on issues relating to unauthorised business
  • Contribute your perspective to wider strategic work across Consumer Investments and Enforcement, shaping long‐term consumer protection
  • Work on cases of national significance within a specialist team, deepening your skills in serious financial misconduct
  • Grow your career in a supportive environment that values learning, encourages development and empowers you to use your skills to improve outcomes for millions of UK consumers

**Skills required**

**Minimum:**

  • Prior experience of handling a high volume of cases and effectively managing competing work streams, often needing quick turnarounds
  • Proven experience in developing and supporting project strategies, including identifying key risks, implementing mitigation plans and structuring projects into clear and relevant work streams
  • Demonstrable experience in managing documents and evidence, ensuring accuracy, organisation and compliance throughout the process

**Essential:**

  • Strong understanding of the Financial Services and Markets Act 2000, including the Regulated Activities Order and an understanding of the FCA’s structure, principles and responsibilities
  • Good knowledge of the crypto sector and FCA risk framework
  • Ability to assess complex, data‐heavy information with clarity, using sound judgement and explaining decisions confidently when needed
  • Experienced in managing a demanding workload, balancing priorities and maintaining accuracy when deadlines are tight
  • Skilled in writing clear, concise summaries, drafting straightforward documents and communicating technical points in an accessible way
  • Skilled in research, with the ability to gather, structure and evaluate information to identify next steps
  • Open to learning, taking initiative and contributing ideas to support continuous improvement
  • Effective at creating positive, collaborative relationships with stakeholders, acknowledging diverse perspectives and contributing across teams

**Benefits**

  • 25 days annual leave plus bank holidays
  • Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
  • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
  • Private healthcare with Bupa, income protection and 24/7 Employee Assistance
  • 35 hours of paid volunteering annually
  • A flexible benefits scheme designed around your lifestyle

**Our values and culture** Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

**Disability confident: our hiring approach** We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

**Useful information and timelines** Job advert close: 7th June 2026 at Midnight. CV Review/Shortlist: 9th June 2026. Interviews: w/c 15th June 2026.

Senior Regulatory Investigations Officer employer: PSR Limited

The FCA is an exceptional employer, offering a dynamic work environment in London, Leeds, and Edinburgh where you can make a significant impact on consumer protection and financial market integrity. With a strong commitment to employee development, a diverse and inclusive culture, and generous benefits including a non-contributory pension and flexible working arrangements, the FCA empowers its staff to thrive while contributing to the future of UK financial services.

PSR Limited

Contact Details:

PSR Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Regulatory Investigations Officer

Tip Number 1

Network like a pro! Reach out to current or former employees at the FCA on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.

Tip Number 2

Prepare for the interview by diving deep into the FCA's recent initiatives, especially around crypto regulations. Showing that we’re clued up on current issues will impress the interviewers and demonstrate our genuine interest.

Tip Number 3

Practice articulating our experience with complex case management. We should be ready to share specific examples of how we've handled high-pressure situations and made sound decisions under tight deadlines.

Tip Number 4

Don’t forget to apply through the FCA’s online portal! It’s the only way to get our application seen, so let’s make sure we follow the rules and submit everything on time.

We think you need these skills to ace Senior Regulatory Investigations Officer

Case Management
Project Strategy Development
Risk Assessment
Document Management
Financial Services and Markets Act 2000 Knowledge
Crypto Sector Knowledge
Data Analysis

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Regulatory Investigations Officer role. Highlight your relevant experience and skills that match the job description, especially your understanding of the Financial Services and Markets Act.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the responsibilities of the role. Remember, clarity is key!

Showcase Your Skills:Don’t forget to emphasise your skills in managing complex information and your ability to communicate technical points effectively. These are crucial for the role, so give us examples of how you've done this in the past.

Apply Through Our Website:Make sure you submit your application through our online portal. Applications sent via email or social media won’t be accepted, so stick to the website to ensure your application gets seen!

How to prepare for a job interview at PSR Limited

Know Your Regulations

Make sure you brush up on the Financial Services and Markets Act 2000 and the Regulated Activities Order. Understanding these regulations will not only help you answer questions confidently but also show that you're serious about the role.

Showcase Your Case Management Skills

Prepare examples from your past experience where you've successfully managed a high volume of cases. Be ready to discuss how you prioritised tasks and handled competing deadlines, as this is crucial for the Senior Regulatory Investigations Officer role.

Communicate Clearly

Practice summarising complex information in a clear and concise manner. You might be asked to explain technical points or draft documents during the interview, so being able to communicate effectively is key.

Build Relationships

Think about how you've developed partnerships in previous roles. Be prepared to discuss how you can create positive relationships with stakeholders, as collaboration is essential in this position.