Job Title: Senior Incident Management AssociateDivision: Supervision, Policy & Competition (SPC)Department: Technology, Resilience and Cyber (TRC)Salary: National (Edinburgh and Leeds) ranging from £53,800 to £71,666 and London £59,200 to £78,800 (salary offered will be based on skills and experience)This role is graded as: Senior Associate – RegulatoryYour external recruitment contact is Steve Christopher via steve.christopher@fca.org.uk .Your internal recruitment contact is Isabelle Groves via isabelle.groves@fca.org.uk .Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.About the FCA and teamWe regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of financial services in the UK.SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). As part of the Incident Response and Exercising team, you'll play a key role in coordinating the FCA's supervisory response to operational incidents affecting regulated firms, helping to protect consumers, maintain market confidence and support financial sector resilience.Working within a collaborative and close-knit team, you'll partner with colleagues across the FCA and external stakeholders, including UK authorities, to minimise disruption and drive coordinated outcomes. You’ll contribute to and lead industry exercises, engage in domestic and international forums and support governance activities that boost operational resilience across the sector. You'll also help shape the FCA's understanding of emerging technologies, including AI and their impact on the evolving operational resilience landscape.Role responsibilitiesLead the FCA’s response to operational resilience incidents and cyber-attacks, helping to protect consumers, maintain market confidence and support the resilience of the UK financial systemCoordinate timely incident triage and supervisory responses, enabling swift action to minimise disruption and potential consumer harmWork with other supervisory colleagues to develop effective incident response strategies that improve outcomes during critical events, including engaging with firms that are impacted by themShape the FCA’s understanding of emerging technology risks, including AI, ensuring the organisation is prepared for evolving operational resilience challengesCoordinate alongside UK financial authorities during major incidents, contributing to a unified response where significant consumer or market impacts are at stakeEmpower supervision teams with specialist operational resilience expertise, enhancing their ability to assess risks, motivate firms and build up sector resilienceDeliver critical insight, reporting and management information to senior leaders, supporting informed decision-making during high-profile incidentsChampion best practice across the FCA as a trusted subject matter expert, providing guidance on incident reporting and operational resilience, building capability across teams and helping to create a safer, more resilient financial sector for millions of UK consumersSkills requiredMinimum:Prior experience in end-to-end operational incident and cyber incident management processesPrior experience with a well-developed analytical mindset and risk-based decision making in response to emerging crisis and urgent situationsPrior experience of working in the financial sectorEssential:Experience across a range of technology and cyber resilience disciplines, bringing broad expertise to complex operational resilience challengesKnowledge of recognised resilience and risk management frameworks, such as COBIT, NIST or ITIL and their application to incident management and resilience practicesStrong awareness of emerging technologies, including AI, cloud and automation, with the ability to assess their impact on operational resilience and incident responseAbility to translate complex technology incidents into clear supervisory insights, considering consumer outcomes, market stability, firm resilience and wider sector dependenciesExcellent communication skills, with the ability to present complex information clearly and confidently to a variety of internal and external audiencesProven ability to build effective relationships, work collaboratively across teams and engage credibly with diverse stakeholdersExperience operating in fast-paced environments, responding to evolving incidents and providing clear, timely briefings and recommendations to senior decision-makersBenefits25 days annual leave plus bank holidaysColleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices.Non-contributory pension (8–12% depending on age) and life assurance at eight times your salaryPrivate healthcare with Bupa, income protection and 24/7 Employee Assistance35 hours of paid volunteering annuallyA flexible benefits scheme designed around your lifestyleFor a full list of our benefits and our recruitment process as a whole visit our benefits page .Our values and cultureOur colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.Disability confident: our hiring approachWe’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.Useful information and timelinesTimeline:Job advert close: 2nd November 2026 at MidnightCV Review/Shortlist: 4th – 6th November 2026Case Study Assessment & Interviews: 11th – 18th November 2026Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.SC Clearance is required for this role (SC Guidance) - you will hold or will be required to obtain Security Check (SC) level vetting. #J-18808-Ljbffr
Senior Incident Management Associate employer: PSR Limited
The Financial Conduct Authority is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior AI Analyst, you will have the opportunity to shape impactful AI strategies while working alongside talented professionals in a supportive environment that prioritises employee growth and development. Located in the heart of London, the FCA provides unique advantages such as access to industry-leading resources and a commitment to promoting best practices in regulatory technology.
