Senior Consumer Investments Supervisor

Job Title and Department

Senior Consumer Investments Supervisor – Division: Supervision, Policy and Competition – Department: Consumer Investments, Financial Crime Team (CIFC).

Salary

National (Edinburgh and Leeds): £53,000 to £60,000 per annum. London: £59,200 to £67,000 per annum. Salary offered will be based on skills and experience.

Grade

Senior Associate, Regulatory.

Role Responsibilities

• Collate and analyse data from multiple sources, review firm business models and strategies, and identify how conduct risks could cause harm to consumers and/or markets.
• Review firms’ risk‑management frameworks, control environment, monitoring and reporting arrangements, and the products they manufacture and distribute, with a particular focus on financial crime.
• Prepare and deliver effective meetings with firms to advance the FCA’s key strategic and operational objectives.
• Develop direct supervision and mitigation strategies, set clear expectations, encourage and persuade firms, and use formal powers and tools where appropriate to change conduct behaviour and deliver better consumer outcomes.
• Build strong working relationships with internal stakeholders to support the delivery of supervision strategies.
• Understand and apply FCA Principles and Handbook rules.
• Escalate issues appropriately, propose proportionate, outcome‑focused solutions to senior management and governing committees.

Minimum Qualifications and Experience

• Prior experience of making timely risk‑based decisions with clear justification and implementing an appropriate strategy.
• Demonstrable experience of analysing complex data and intelligence from various sources.
• Prior experience of communicating clearly and concisely with stakeholders.

Essential Skills and Attributes

• Experience reviewing complex data and intelligence to reach conclusions and make timely judgments, thinking holistically and considering how evidence fits into the broader context of consumer harm.
• Stakeholder management – ability to build effective relationships and build consensus with a diverse range of stakeholders.
• Strong sense of accountability – handle problems and move forward with pragmatic action‑based solutions at pace.
• Organisational skills – effectively manage competing priorities, adapt to changing priorities, and respond quickly.
• Communication and negotiation – convey issues with integrity and clarity.
• Willingness to learn and develop, take on new responsibilities, and adopt a flexible, pragmatic approach to work.

Benefits

• 25 days annual leave plus bank holidays.
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• Hybrid model – minimum 40% in office each month (50% for senior leaders, 60% for Directors).
• Flexible benefits scheme designed around personal lifestyle.

Values and Culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture that is free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

We are proudly a Disability‑Confident Employer. Individuals with disabilities who meet the minimum criteria will progress to the next stage of the recruitment process.