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- Tasks: Enhance SaaS platforms and design workflows for smarter digital experiences.
- Company: Join the FCA, a key player in regulating UK financial services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact on financial markets while developing your tech skills.
- Qualifications: Experience in system administration and Agile environments is essential.
- Other info: Be part of a collaborative DevOps team focused on continuous learning.
The predicted salary is between 52000 - 69000 £ per year.
**Division:** Data, Technology & Innovation
**Department:** Technology
**Salary:** National (Edinburgh and Leeds) ranging from £52,400 to £69,000 and London from £57,700 to £75,000 (salary offered will be based on skills and experience)
**This role is graded as:** Senior Associate - Regulatory
**Your recruitment contact is** Sonika via sonika.suryadevara@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
**About the FCA and team** We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers and contributing to economic growth. The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile and cost-effective technology and data ecosystem that promotes better decisions, transparency and operational efficiency. Sitting within DTI, the Core Technology team is the FCA’s digital backbone, delivering secure, scalable and resilient infrastructure for regulatory excellence.
**Role responsibilities**
- Shape and enhance key SaaS platforms like Jira, Atamis, Adaptive Work and more, helping to build smarter, smoother digital experiences
- Design and evolve workflows and new features in an Agile/Scrum environment where your insights genuinely contribute to improvement
- Manage the delivery of product enhancements from configuration and integrations to upgrades ensuring systems stay reliable and future‑ready
- Analyse complex issues as part of second- and third-line support, collaborating closely with experienced vendor teams
- Contribute to core service management processes across ERP products, keeping change, incident and request workflows running effectively
- Join a tight‑knit DevOps team where knowledge‑sharing, practical learning and continuous growth are part of everyday life
**Skills required**
**Minimum:**
- Extensive experience in system administration across SaaS or enterprise platforms, including configuring workflows, troubleshooting issues and delivering enhancements using tools such as Jira or Salesforce (Atamis)
- Demonstrated experience working in Agile environments, managing product backlogs, gathering requirements with stakeholders, supporting UAT and contributing to full change‑deployment cycles
- Prior experience applying IT Service Management (ITIL) practices, resolving incidents, executing change processes and producing data‑driven reporting and analysis using advanced Excel skills
**Essential:**
- Demonstrated capabilities in problem-solving, organisation and attention to detail, allowing for precise work, clear documentation and effective handling of competing priorities
- Ability to communicate clearly and effectively, ensuring information is understood and enabling effective cross‑team collaboration
- Experience with system integrations
Salesforce Administrator employer: PSR Limited
Contact Detail:
PSR Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the FCA on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common Salesforce Administrator questions. We should also be ready to discuss our experience with Agile environments and how we’ve tackled challenges in past roles.
✨Tip Number 3
Showcase our problem-solving skills during the interview. Think of specific examples where we’ve resolved issues or improved processes using tools like Jira or Salesforce. This will help us stand out!
✨Tip Number 4
Don’t forget to apply through the FCA’s online portal! It’s the only way to get our application seen, so let’s make sure we follow the rules and submit it properly.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with SaaS platforms, Agile environments, and IT Service Management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex issues in previous roles. We value problem-solvers who can think on their feet and contribute to our team’s success.
Apply Through Our Website: Remember, applications must be submitted through our online portal. It’s the easiest way for us to review your application, so don’t miss out on this opportunity to join our awesome team!
How to prepare for a job interview at PSR Limited
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand its features, functionalities, and how it integrates with other platforms like Jira and Atamis. Be ready to discuss your past experiences with these tools and how you've used them to enhance workflows.
✨Showcase Your Agile Experience
Since this role involves working in an Agile environment, be prepared to share specific examples of how you've managed product backlogs and collaborated with stakeholders. Highlight any successful projects where you contributed to the full change-deployment cycle.
✨Demonstrate Problem-Solving Skills
Prepare to discuss complex issues you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and attention to detail when troubleshooting problems.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you can convey technical information to non-technical stakeholders, as this will demonstrate your ability to collaborate across teams.
