At a Glance
- Tasks: Lead a dynamic team to shape financial services policy and enhance client asset protection.
- Company: Join the FCA, a key regulator in the UK financial services sector.
- Benefits: Enjoy 28 days annual leave, hybrid working, and a non-contributory pension.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact on consumer protection and drive innovation in finance.
- Qualifications: Experience in leading teams and developing financial services policy is essential.
The predicted salary is between 82300 - 110000 £ per year.
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, the Resolution Strategy, Operations & CASS (ReSOC) department leads the FCA’s efforts to enhance client asset protection - thereby boosting consumer protection and market integrity - through risk assessment, data analysis, and supervision of firms’ compliance with the Client Assets Sourcebook.
We are seeking a leader to manage the Resolution Strategy and Policy team, delivering a complex programme of policy and legislative change. The team works collaboratively across the FCA and externally to improve client asset protection and reduce harm in firm failures, with key work including cryptoasset custody, payments safeguarding, insolvency practitioner guidance (FG21/4), and the Dormant Assets Scheme. This is a high-profile role requiring effective stakeholder engagement.
Role responsibilities- Support, coach and develop a high performing team, enabling colleagues to thrive and meet shared objectives
- Coordinate multiple workstreams with a flexible, organised approach, supporting timely delivery while adapting to evolving priorities
- Build trusted relationships and collaborate with a diverse range of internal and external stakeholders to shape complex strategy and policy
- Communicate clearly and effectively with decision-makers, guiding discussions and navigating challenges on policy direction and delivery
- Act as an approachable and credible representative of the department externally
- Contribute to the leadership of the Resolution Strategy, Operations and CASS Department, supporting delivery of its overall strategy and priorities
- Prior experience of leading and developing teams, with experience of supporting performance and building a positive, inclusive culture
- Prior experience in developing financial services policy or strategy, including managing complex programmes of work to tight timelines and navigating challenging stakeholder environments
- Demonstrable experience or awareness of client assets, safeguarding and/or resolution, with a keen interest in deepening knowledge in this area
- Strong ability to lead and develop teams, using effective delegation, trust and empowerment to deliver high performance
- Strategic and creative thinker, able to prioritise and streamline work for efficient delivery, including use of management information
- Ability to perform well under pressure, making sound risk-based decisions and managing multiple priorities to tight deadlines
- Professional and credible communicator, able to engage senior stakeholders internally and externally
- Skilled at building and maintaining solid networks across all levels to support delivery and provide constructive feedback
- Collaborative approach, valuing diverse perspectives and working across teams to minimise silos
- Effective written and verbal communication skills
- 28 days annual leave plus bank holidays
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines- Job advert close: 7th June 2026 at Midnight
- CV Review/Shortlist: 9th June 2026
- 1st Stage Interview: w/c 22nd June 2026
- Managers Assessment: w/c 6th July 2026
- 2nd Stage Interview: w/c 20th July 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Policy Manager employer: PSR Limited
The FCA is an exceptional employer, offering a dynamic work environment in London, Leeds, and Edinburgh where you can make a significant impact on the financial services sector. With a strong commitment to employee development, a diverse and inclusive culture, and generous benefits including a non-contributory pension and private healthcare, the FCA empowers its employees to thrive while contributing to vital regulatory initiatives that protect consumers and enhance market integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Policy Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at the FCA or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the latest trends in financial services policy. Show us you’re not just a candidate, but someone who’s genuinely passionate about the field and ready to make an impact.
✨Tip Number 3
Practice your communication skills! You’ll need to engage with senior stakeholders, so being clear and confident in your discussions is key. Try mock interviews with friends or mentors to sharpen your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the only way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the FCA’s mission.
We think you need these skills to ace Policy Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Policy Manager role. Highlight your experience in leading teams and developing financial services policy, as this will show us you’re a great fit for the position.
Showcase Your Skills:Don’t forget to emphasise your ability to manage multiple priorities and communicate effectively with stakeholders. We want to see how you can contribute to our team and help shape complex strategies.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to convey your ideas, as effective communication is key in this role. We appreciate clarity!
Apply Through Our Website:Remember, applications must be submitted through our online portal. So, make sure you apply directly on our website to ensure your application is considered. We can’t wait to hear from you!
How to prepare for a job interview at PSR Limited
✨Know Your Policy Inside Out
Make sure you’re well-versed in the latest financial services policies and regulations. Brush up on key topics like client asset protection and cryptoasset custody, as these are crucial for the role. Being able to discuss these confidently will show your expertise and commitment.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing complex projects. Think about times when you’ve successfully navigated challenging stakeholder environments or delivered under pressure. This will demonstrate your ability to thrive in a managerial role.
✨Build Relationships Before the Interview
If possible, reach out to current employees or stakeholders within the FCA to gain insights into the company culture and expectations. This can help you tailor your responses during the interview and show that you’re proactive about building relationships.
✨Practice Clear Communication
Since effective communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or mentor, focusing on how you present your ideas and handle questions. This will help you feel more confident and credible during the actual interview.
