Sighted Support Team Administrator (5-Month Fixed Term Contract in London

The FCA regulates financial services firms in the UK to keep markets fair, thriving and effective.

Role responsibilities

• Provide support to a blind manager as part of a reasonable adjustment, including:
• Using FCA systems on behalf of the manager when the manager is unable to do so.
• Reading aloud written documents and information to the manager daily.
• Creating and proofing documents.
• Reviewing the manager’s calendar in advance and requesting meeting or event materials ahead of time.
• Proactively setting time to go through papers and read aloud to the manager if necessary, including re‑formatting or re‑typing material for laptop access.
• Completing administrative tasks with the manager using FCA systems.
• Managing the manager’s diaries and ensuring they have relevant papers and packs for meetings.
• Booking meeting rooms and resolving scheduling clashes.
• Taking minutes at internal and external meetings, including confidential ones.
• Booking and arranging travel for external meetings.
• Assisting with departmental recruitment, preparing candidate packs, and arranging interview slots.

Skills required

Minimum requirements:

• Prior experience of working in a support role or supporting a sighted individual.
• Experience managing key administrative tasks using Microsoft Word, Excel, and PowerPoint.
• Prior experience handling confidential and sensitive information with discretion.
• Experience managing demanding diary schedules and prioritising to meet tight deadlines.

Essential skills:

• Demonstrable ability to support a sighted individual and respond to queries or problems as they arise.
• Effective written and spoken communication abilities for various audiences.
• Confidence in engaging with a wide range of internal and external contacts.
• Organisational, administrative, and time‑management skills.
• Willingness to manage shifting priorities and situations.
• Attention to detail under tight deadlines.
• Team‑oriented approach and ability to collaborate with others.

Benefits

• 25 days annual leave plus bank holidays.
• Hybrid model: employees work a minimum of 40% in the office monthly (expectation 50% for senior leaders); from September, minimum 50% in the office (expectation 60% for Directors and Executive Directors).
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

Our Values & Culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture that is free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to deliver better regulation by making better decisions, driving innovation, and delivering better regulation.

Disability Confident: Our Hiring Approach

We’re proud to be a Disability Confident Employer, and people with disabilities and long‑term conditions who best meet the minimum criteria for a role will progress to the next stage of the recruitment process.

Useful Information and Timeline

• Job advert close: Monday 1st June at 23:59pm.
• CV review/shortlist: Wednesday 3rd June.
• Case study & interview: week commencing 8th June.

At the FCA, we’re creating a fair and more resilient financial system, establishing transparent relationships between financial services and their customers, building trust in financial markets, and protecting vulnerable consumers.