Salesforce Technical Architect in London

Division: Data, Technology and Innovation

Department: Digital Systems

Salary: National (Edinburgh and Leeds) £60,700–£85,000 per annum; London £66,600–£95,000 per annum (salary offered based on skills and experience)

Role is graded as: Lead Associate

Responsibilities

• Design and develop customised Salesforce solutions using declarative tools, Apex code, Lightning Web Components (LWC), and other platform features to enhance CRM functionality.
• Deliver performant software to user story specifications, in line with coding standards, within a high-functioning agile development team and DevOps framework.
• Identify opportunities for product innovation and shape design proposals to take these forward, supporting innovation at a product level where this delivers quick wins and business benefit, and remains within the boundaries of the product roadmap.
• Produce design papers, review design proposals and design decisions, and provide technical guidance to engineering teams.
• Perform QA reviews of solutions, supporting performance and penetration testing.
• Resolve complex technical challenges and articulate complex problems in simple terms to a range of stakeholders.
• Participate in design authority forums and mentor junior engineers.
• Identify integration options and resolve integration challenges; support integration and functional testing to ensure conformance to business acceptance and readiness criteria; identify and respond to capacity, licensing, and security risks; and ensure service design outcomes are aligned with the FCA risk appetite.

Qualifications

• Experience designing, building, and supporting Salesforce solutions using declarative configuration, Apex, and Lightning Web Components (LWC), with the ability to troubleshoot complex issues, optimise performance, and manage technical debt to ensure system stability and reusability.
• Demonstrated experience providing technical leadership, including mentoring engineers, conducting code reviews, and contributing to delivery through effective documentation, estimation, testing (unit and integration), and participation in agile planning activities.
• Practical experience with Git-based version control, including resolving merge conflicts, supporting deployments, and managing defects to maintain high-quality, scalable systems.

Essential skills

• Salesforce certified: Platform App Builder, Advanced Administrator, JavaScript Developer I, Platform Developer I/II, Experience Cloud Consultant, and Service Cloud Consultant.
• Current with Salesforce updates, new features, and industry best practices, with the ability to recommend innovative solutions.
• Experience working with industry-standard software design patterns and applying them effectively.
• Problem‑solving ability, with the confidence to recommend and make final decisions to restore functionality and maintain system use.
• Methodical, strategic, and pragmatic thinker, focused on outcomes and the bigger picture, with the ability to constructively question established approaches.
• Experience in Salesforce development, alongside experience with frameworks (e.g., FFLIB) and DevOps tools (e.g., Copado, GitHub).
• Demonstrated coaching and mentoring skills, with experience guiding peers and specialist teams, promoting digital products within organisations, and overseeing innovation initiatives.

Benefits

• 25 days annual leave plus bank holidays.
• Hybrid model – minimum 40% in office each month (expectation of 50% for senior leaders); from September, minimum 50% (expectation 60% for Directors and Executive Directors).
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

Diversity and inclusion

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part‑time and job sharing where applicable. Disability Confident: our hiring approach – people or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.