At a Glance
- Tasks: Support data analysis and improve processes to enhance client asset protection.
- Company: Join the FCA, a key player in regulating UK financial services.
- Benefits: Competitive salary, 25 days annual leave, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for innovation and collaboration.
- Why this job: Make a real impact on consumer protection and market integrity in finance.
- Qualifications: Experience with data analysis, case management systems, and strong communication skills.
The predicted salary is between 43100 - 53700 € per year.
This role is a fixed term contract. For internal applicants, this is a secondment / acting up opportunity.
About the FCA and team:
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, the Resolution Strategy, Operations & CASS (ReSOC) department leads the FCA’s efforts to enhance client asset protection thereby boosting consumer protection and market integrity through risk assessment, data analysis and supervision of firms’ compliance with the Client Assets Sourcebook.
Role responsibilities:
- Support the CASS Operations, Data and Risk team as a first-line intake point for information and data received by ReSOC (from firms, auditors and internal stakeholders).
- Apply a consistent, risk-based approach to prioritise incoming correspondence and data, identify key themes and potential consumer harm indicators, and escalate appropriately within agreed timescales.
- Produce concise analysis and MI for stakeholders to support timely decision-making and effective allocation of work across ReSOC and wider FCA teams, ensuring decisions are well informed and aligned to consumer protection goals.
- Develop deep knowledge of the CASS regime, enhancing your grasp of how firms protect client assets across the UK.
- Identify recurring issues, bottlenecks and avoidable rework; propose and implement process improvements (e.g., templates, guidance, automation opportunities, standard operating procedures) to improve efficiency and quality.
Skills required:
- Minimum: Prior experience of case management systems e.g. Salesforce, Tableau and related workflows. Prior experience of data analysis and reporting using large datasets. Demonstrable experience of using MS Excel to intermediate level.
- Essential: Keen attention to detail and solid analytical skills, paired with an open, innovative mindset that encourages new ideas and collaborative problem solving. Ability to build positive relationships with key stakeholders, representing the department with confidence, warmth and credibility. Highly effective communication skills, using clear, audience-focused reasoning to translate complex issues into concise messages for a wide range of audiences. Supportive organisational approach, able to balance multiple priorities, manage demanding timescales and create a steady, structured workflow for yourself and others. Experience reviewing processes and workflows, supported by well organised document management skills that help teams work smoothly and consistently.
Benefits: 25 days annual leave plus
Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) in London employer: PSR Limited
The FCA is an exceptional employer, offering a dynamic work environment in Edinburgh and Leeds where you can contribute to the integrity of UK financial services. With a strong focus on employee growth, you will have access to professional development opportunities and a supportive culture that values innovation and collaboration. Enjoy competitive salaries, generous annual leave, and the chance to make a meaningful impact on consumer protection and market fairness.
StudySmarter Expert Advice🤫
We think this is how you could land Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and having your own questions ready. This shows you’re genuinely interested and helps you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the time to follow the process. Good luck!
We think you need these skills to ace Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Resolution Strategy, Operations and CASS Analyst. We want to see how you can contribute to our mission of protecting consumers and enhancing market integrity.
Showcase Your Analytical Skills:Since this role involves data analysis and reporting, be sure to include examples of your experience with case management systems and large datasets. We love seeing how you've used your analytical skills to drive improvements in previous roles.
Communicate Clearly:Effective communication is key! Use clear and concise language to explain your experiences and how they relate to the responsibilities of the role. Remember, we’re looking for someone who can translate complex issues into straightforward messages.
Apply Through Our Website:Don’t forget to submit your application through our online portal! Applications sent via social media or email won’t be accepted, so make sure you follow the process to ensure your application gets seen by us.
How to prepare for a job interview at PSR Limited
✨Know Your CASS Inside Out
Make sure you have a solid understanding of the Client Assets Sourcebook (CASS) regime. Brush up on how firms protect client assets and be ready to discuss specific examples or case studies that demonstrate your knowledge.
✨Showcase Your Data Skills
Since this role involves data analysis, be prepared to talk about your experience with case management systems like Salesforce and Tableau. Bring examples of how you've used MS Excel for data reporting and analysis, and be ready to explain your thought process.
✨Demonstrate Your Problem-Solving Mindset
Highlight your ability to identify recurring issues and propose process improvements. Think of a time when you streamlined a workflow or improved efficiency, and be ready to share that story during the interview.
✨Build Rapport with Stakeholders
This role requires strong communication skills and the ability to build relationships. Practice how you would explain complex issues in simple terms, and think of ways to demonstrate your warmth and credibility when interacting with potential colleagues.
