Payment System Participant Supervision - Senior Associate in London

Payment Systems Supervision Specialist Department: PSR - Payment Systems Market Interventions

Salary: National (Edinburgh and Leeds) £53,800 – £62,733, London £59,200 – £69,000 (based on skills and experience).

Grade: Senior Associate – Regulatory – PSR.

About the PSR and team

Every time anyone uses a cash machine, transfers money, uses contactless, or gets paid, they use a payment system. The PSR is here to ensure payment systems work well for everyone. The PSR is an independent economic regulator led by interim Managing Director David Geale – who is also FCA Executive Director, Payments and Digital Finance. The PSMI Division works to maintain confidence in the UK's payment systems through proactive supervision, monitoring and regulatory oversight. The team oversees key payment systems including Faster Payments, LINK, Visa, Mastercard and Open Banking.

Role responsibilities

• Contribute to FCA consolidation planning and post‐legal‐cutover supervision approach.
• Manage supervisory relationships with participants in payment systems across PSR rules and regulations.
• Develop and continuously improve the PSR's supervisory approach, identifying emerging risks and opportunities to enhance effectiveness.
• Build a clear understanding of firms in their markets, operating environments, business strategies and governance arrangements.
• Build effective working relationships with key internal stakeholders and teams whose work is material to supervision.
• Promote a culture of collaboration, inclusion and learning within the PSMI division and act as a role model for PSR values and behaviours.

Minimum Skills Required

• Demonstrated experience in compliance and/or stakeholder relationship management in a supervisory, monitoring or regulatory environment.
• Experience operating in a role requiring significant internal and external engagement or influence.
• Ability to analyse complex information, identify key issues and produce clear, well‐reasoned written outputs including recommendations.

Essential Skills Required

• Demonstrable understanding of supervision and its role in delivering effective, proportionate regulation, supported by casework experience within compliance, supervisory or regulatory environments.
• Experience developing and maintaining effective stakeholder relationships, with the ability to influence, negotiate and collaborate across organisations.
• Effective verbal and written communication skills, with the ability to explain and present complex issues clearly and persuasively.
• Sound judgement, decision‐making ability and professionalism, with a proactive and organised approach to managing competing priorities and delivering outcomes.
• Solid project management and planning skills, prioritising workloads, meeting deadlines and maintaining high standards of delivery.
• Knowledge of the regulatory landscape and public policy relating to economic regulation or competition within payments, financial services or another regulated industry.

Benefits

• 25 days annual leave plus bank holidays.
• Non‐contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• Hybrid model: minimum 40% office each month (expectation 50% for senior leaders, 60% for Directors and Executive Directors).
• Flexible benefits scheme designed around your lifestyle.

Equal Opportunities

We are a Disability Confident Employer and welcome diverse working styles, including part‐time and job sharing where applicable. If you require adjustments due to a disability or condition, please let your recruiter know so we can provide tailored support.