AI Benefits & Value Technical Specialist in London

Division: Data, Technology and Innovation

Department: AI Product Development

Salary: National (Edinburgh and Leeds) £74,900‑£85,700 per annum; London £82,300‑£95,000 per annum. Salary will be based on skills and experience.

Role grade: Technical Specialist – Regulatory.

Responsibilities

• Define and embed a consistent approach to benefits management across AI initiatives, aligning use cases to clear and measurable outcomes and strategic priorities to ensure value is realised.
• Shape value early with product, delivery and business teams, designing PoCs and products to evidence real impact and support meaningful outcomes.
• Track, validate and report benefits across the lifecycle, identifying where expected outcomes are not being realised and enabling corrective action to maintain value.
• Develop clear and compelling communications on AI activity, translating technical delivery into business outcomes and organisational impact to improve understanding and uptake.
• Build organisation‑wide engagement, creating a two‑way flow of insight that shares what AI is delivering while capturing ideas, feedback and demand to increase participation.
• Build and lead an AI community of advocates, accelerators, testers and stakeholders, using structured forums to share use cases and best practice, surface demand and new opportunities, and support testing, PoCs and early validation of solutions.
• Establish effective channels to capture and triage ideas, ensuring they are fed into the AI pipeline and backlog where appropriate to enable prioritisation and delivery of value.
• Contribute to the continuous improvement of how the FCA identifies, measures and realises value from AI to enhance outcomes and long‑term impact.

Qualifications & Skills

• Minimum requirements: Leadership experience in benefits management, business change, stakeholder engagement.
• Experience working across the delivery lifecycle, including supporting early‑stage ideation, proof of concept activity and implementation.
• Essential requirements: Extensive experience defining and tracking benefits or value, including the ability to quantify outcomes and assess whether initiatives are delivering expected impact.
• Demonstrated ability to design and deliver effective communication and engagement approaches across a diverse stakeholder base.
• Experience building and managing communities, networks or engagement forums (e.g. advocates, user groups, communities of practice).
• Ability to translate complex technical delivery into clear, accessible and compelling narratives for non‑technical audiences.
• Stakeholder management skills, with the ability to work with, question and build relationships at all levels of the organisation.
• Ability to identify systemic blockers to value realisation and implement improvements across teams and processes.
• A pragmatic and adaptive approach, able to manage competing priorities and operate effectively in an evolving and changing environment.

Benefits

• 28 days annual leave plus bank holidays.
• Hybrid working model: minimum 40% in‑office each month (50% for senior leaders, 60% for Directors and Executive Directors).
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

We are a Disability Confident Employer and welcome applicants from all backgrounds. If you require any adjustments due to a disability or condition, please inform your recruiter so we can provide tailored support.