Head of Retail Investigations
Head of Retail Investigations

Head of Retail Investigations

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead high-performance teams and drive innovative investigations in a dynamic environment.
  • Company: Join the Financial Conduct Authority, a leader in regulatory oversight.
  • Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact on financial regulations and enhance your leadership skills.
  • Qualifications: Strong leadership experience and proven ability to manage complex investigations.
  • Other info: Open to flexible working arrangements across multiple UK locations.

The predicted salary is between 48000 - 72000 £ per year.

The successful candidate will be a member of the Division's senior leadership team and will be expected to take a full role in supporting and challenging others to deliver the full range of the Division's responsibilities (which also include Market Oversight and Intelligence). The candidate will work collaboratively ensuring that the Division offers its staff a challenging and high-performance place to work and that the Division is constantly focused on improving efficiency and innovation in its work and contributing to the leadership and strategy of the FCA as a whole.

The main responsibilities of the post holder will include:

  • Drive a culture of high performance, relying on coaching, influencing, and negotiating skills with a range of internal and external stakeholders.

Skills/Experience required:

  • Strong people management and leadership experience - proven ability to lead, motivate and inspire large teams as well as experience in tackling performance issues to build high performing teams.
  • Extensive experience leading complex investigations.
  • Excellent stakeholder management skills, with evidenced experience influencing internally & externally.
  • Ability to drive change and process efficiency/improvements, delivering value for money and innovation.
  • Good technical understanding of the overall regulatory framework in the UK and the FCA's place within it, with knowledge of the FCA’s powers and policies in relation to investigation and enforcement activity including criminal investigations and prosecutions.
  • Negotiation and influencing skills - to deploy internally and externally.
  • Budget management experience and experience of managing external resources and multi-disciplinary teams.
  • Ability to form strong working relationships across different business areas and to set joint goals for delivery.
  • Robustness in the face of challenge, ability to make decisions in a rapid and balanced way.

As an inclusive employer, we are open to considering flexible working arrangements, including job shares. Please inform your recruiter if you wish to apply for this role on a flexible basis. As part of the FCA’s ongoing commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy as possible, and your recruiter will be happy to work with you to make any necessary adjustments.

Head of Retail Investigations employer: PSR Limited

The Financial Conduct Authority (FCA) is an exceptional employer, offering a dynamic and inclusive work environment that prioritises employee growth and innovation. With opportunities to work in vibrant locations such as Edinburgh, Leeds, or London, employees benefit from a culture of high performance, flexible working arrangements, and a commitment to professional development, making it a rewarding place for those seeking meaningful careers in regulatory oversight.
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Contact Detail:

PSR Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Retail Investigations

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit in and can contribute to their goals.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role.

We think you need these skills to ace Head of Retail Investigations

People Management
Leadership Experience
Coaching Skills
Influencing Skills
Negotiation Skills
Stakeholder Management
Change Management
Process Improvement
Regulatory Knowledge
Investigation Skills
Budget Management
Team Management
Decision-Making Skills
Relationship Building

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Retail Investigations role. Highlight your relevant experience and skills that match the job description. We want to see how you can drive high performance and lead teams!

Showcase Your Leadership Skills: Since this role involves managing large teams, be sure to include examples of how you've successfully led and motivated others in the past. We love seeing evidence of strong people management and leadership experience!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at PSR Limited

✨Know Your Stuff

Before the interview, dive deep into the role of Head of Retail Investigations. Understand the key responsibilities and how they align with the FCA's mission. Familiarise yourself with recent developments in regulatory frameworks and any high-profile investigations that might be relevant.

✨Showcase Your Leadership Skills

This role requires strong people management and leadership experience. Prepare examples of how you've successfully led teams, tackled performance issues, and driven a culture of high performance. Be ready to discuss your coaching and influencing techniques.

✨Master Stakeholder Management

Stakeholder management is crucial for this position. Think of specific instances where you've influenced internal and external stakeholders effectively. Highlight your negotiation skills and how you've built strong working relationships across different business areas.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your ability to handle complex investigations and drive process improvements. Practice articulating your thought process and decision-making strategies in response to hypothetical challenges related to the role.

Head of Retail Investigations
PSR Limited
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  • Head of Retail Investigations

    Full-Time
    48000 - 72000 £ / year (est.)
  • P

    PSR Limited

    50-100
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