At a Glance
- Tasks: Help shape the future of financial services regulation in the UK.
- Company: Join the FCA's Financial Services Consumer Panel and make a difference.
- Benefits: Competitive fee, flexible remote work, and a chance to influence policy.
- Other info: Diverse perspectives are valued; applications from all backgrounds encouraged.
- Why this job: Be a voice for consumers and impact financial services across the UK.
- Qualifications: Experience in consumer advocacy, policy, or financial services is essential.
The predicted salary is between 16500 - 16500 £ per year.
Help shape the future of financial services regulation in the UK. We are seeking experienced individuals who can bring an independent consumer perspective and provide robust challenge to the FCA’s most significant policy and regulatory decisions to join the Financial Services Consumer Panel (the Panel).
The Financial Conduct Authority is the conduct regulator for nearly 42,000 financial services firms and financial markets in the UK and the prudential supervisor for 41,000 firms, setting specific standards for 17,000 firms. The FCA’s strategic objective is to make sure relevant markets function well and has outlined how it will achieve this in its 5-year strategy. Its operational objectives are to protect consumers, protect the integrity of the UK financial system and to promote effective competition in the interests of consumers.
The role of the Panel is to ensure that the consumer interest is considered as part of the FCA’s policy development and implementation. Panel members offer constructive advice and challenge to help the FCA deliver its strategic and operational objectives throughout the policy cycle. They engage directly with the FCA at all levels, including the Chair, CEO and Executive Committee, to help shape the regulator’s policies, rules and responses to emerging issues that affect financial services consumers and small businesses.
The FCA is looking to appoint three new members to replace outgoing Panel members. Successful candidates will be able to demonstrate significant expertise and a demonstrable track record of contributing to consumer, policy or financial services issues in one or more of the following areas: Mortgages and Consumer Finance; Retail Investments; Retail Insurance. We are particularly interested in hearing from current or former senior leaders, subject matter experts, academics, consumer advocates, policy specialists and professionals who have influenced decision-making at a strategic level.
In addition, they should be able to demonstrate:
- A strong interest in, or track record of representing the interests of consumers from across society, including those with vulnerable characteristics.
- Demonstrable experience of contributing to policy, consumer advocacy, research, financial services and related public interest issues, with a track record of providing advice, evidence and constructive challenge to senior decision-makers.
- A sound understanding of the FCA’s role and objectives and the impact of FCA policy and regulation on financial services and, by extension, on consumers.
- Self‑motivated and able to independently manage and prioritise their workload and time effectively.
- Strong analytical and drafting skills and the ability to engage, collaborate and communicate effectively with FCA and other stakeholders at all levels.
- A commitment to diversity and inclusion and to reflecting the diversity of consumers’ lives.
Members are expected to attend twice‑monthly formal Panel meetings and other ad hoc meetings to discuss specific issues. Meetings include in‑person meetings at the FCA’s offices in Stratford and online meetings. With remote participation supporting members from across the UK. Members should maintain expertise in a particular subject area, develop relevant networks and be accountable for leading on consultation responses and discussions on issues relating to that area.
Appointments are made by the FCA Board, usually for a term of three years. Successful candidates should expect to commit to no fewer than 35 days per annum and will be eligible for a fee of £16,500 per annum.
All applicants are required to demonstrate that they do not have other interests likely to conflict with their responsibilities as an appointment by the FCA. Any potential conflict of interest should be declared as early as possible in the selection process. Candidates should also be aware that legislation prohibits Panel members from receiving other remuneration from the FCA, the PSR, HMT, the PRA, or the Bank of England.
The FCA’s ambition is to create a diverse and inclusive workplace that reflects the society we serve, helping us to be a better regulator. We serve the public and our decisions directly affect the wellbeing of people, businesses and the UK economy. So, our values matter.
We are proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long‑term conditions who best meet the criteria for a role will go through to the next stage of the recruitment process.
The closing date for applications is 18 September 2026. If you would like to discuss any of the roles further, please contact the Panel Secretariat at Enquiries@fs-cp.org.uk.
Financial Services Consumer Panel employer: PSR Limited
At PSR Limited, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and innovation. As an L&D Consultant, you will have the opportunity to shape the future of our workforce through cutting-edge AI and data upskilling programs, all while enjoying a competitive salary and the flexibility of a hybrid work model. Join us in a collaborative environment where your expertise will be valued, and your growth will be supported.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Services Consumer Panel
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We think you need these skills to ace Financial Services Consumer Panel
Some tips for your application 🫡
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How to prepare for a job interview at PSR Limited
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