AI Benefits & Value Technical Specialist in Edinburgh

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

Sitting within DTI, the AI Product Development department scopes and shapes AI solutions across the FCA and helps manage the organisation-wide pipeline of AI initiatives, ensuring work is prioritised, well-defined and aligned to strategic outcomes.

This role sits within the AI Portfolio and Value team and focuses on ensuring AI delivers measurable value, is actively adopted across the organisation, and is shaped by continuous feedback from engaged users and stakeholders.

• Define and embed a consistent approach to benefits management across AI initiatives, aligning use cases to clear and measurable outcomes and strategic priorities to ensure value is realised.
• Shape value early with product, delivery and business teams, designing PoCs and products to evidence real impact and support meaningful outcomes.
• Track, validate and report benefits across the lifecycle, identifying where expected outcomes are not being realised and enabling corrective action to maintain value.
• Develop clear and compelling communications on AI activity, translating technical delivery into business outcomes and organisational impact to improve understanding and uptake.
• Build organisation-wide engagement, creating a two-way flow of insight that shares what AI is delivering while capturing ideas, feedback and demand to increase participation.
• Build and lead an AI community of advocates, accelerators, testers and stakeholders, using structured forums to share use cases and best practice, surface demand and new opportunities, and support testing, PoCs and early validation of solutions.
• Establish effective channels to capture and triage ideas, ensuring they are fed into the AI pipeline and backlog where appropriate to enable prioritisation and delivery of value.
• Contribute to the continuous improvement of how the FCA identifies, measures and realises value from AI to enhance outcomes and long-term impact.

• Minimum: Leadership experience in benefits management, business change, stakeholder engagement.
• Experience working across the delivery lifecycle, including supporting early-stage ideation, proof of concept activity and implementation.
• Essential: Extensive experience defining and tracking benefits or value, including the ability to quantify outcomes and assess whether initiatives are delivering expected impact.
• Demonstrated ability to design and deliver effective communication and engagement approaches across a diverse stakeholder base.
• Experience building and managing communities, networks or engagement forums (e.g. advocates, user groups, communities of practice).
• Ability to translate complex technical delivery into clear, accessible and compelling narratives for non-technical audiences.
• Stakeholder management skills, with the ability to work with, question and build relationships at all levels of the organisation.
• Ability to identify systemic blockers to value realisation and implement improvements across teams and processes.
• A pragmatic and adaptive approach, able to manage competing priorities and operate effectively in an evolving and changing environment.

• 28 days annual leave plus bank holidays.
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors).
• Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

We're proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role's key requirements.

• Advert Closing: 13/07/26
• CV Review/Shortlist: 14/07/26
• First Stage Interviews W/C: 20/07/26
• Second Stage Interviews W/C: 27/07/26

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.