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- Tasks: Drive impactful change in case management and enhance operational efficiency.
- Company: Join the Financial Conduct Authority, shaping the future of UK finance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be a key player in transforming financial services and protecting consumers.
- Qualifications: Experience in change management and strong communication skills.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The Regulatory Excellence programme is enhancing our frameworks and capabilities by updating our supervision model and creating a unified approach across the entire frontline. This initiative aims to empower our frontline colleagues to become smarter regulators. Our objective is to develop a more intelligent, integrated, and proportionate regulatory approach that can adapt quickly to changing market demands.
Regulatory Excellence is a Directorate with two departments and for the purposes of reporting lines, sits within the EMO division. This role sits in the Regulatory Case Management Service (RCMS) department, our goal is to create a single, easy-to-use case management service that will streamline case management processes, ensuring efficiency, accuracy, and compliance in every task. This role plays a central part ensuring that changes coming out of the RMCS department are successfully implemented and adopted across the organisation.
Role responsibilities:
- Manage stakeholder engagement to assess and clearly articulate the business impact of case management improvements, and enable smarter decisions that enhance operational efficiency and service quality.
- Manage the rollout, prioritisation, and scheduling of operational changes across casework activities, ensuring a seamless transition that minimises disruption and maximises user experience.
- Facilitate dynamic workshops to define the scope of change and secure stakeholder buy-in, creating a collaborative environment that accelerates implementation.
- Collaborate with central change management teams to deliver a coordinated approach that aligns all initiatives, reducing duplication and increasing organisational impact.
- Coordinate adoption of business change initiatives by partnering with local operational support teams to design and deliver engaging interventions—communications, training, and local change agents—that empower end-users and ensure smooth transitions.
- Oversee prioritisation and scheduling of casework-related changes with a holistic view, minimising disruption while maximising value for end-users and the organisation.
- Collaborating with the wider Regulatory Excellence change and communications team and the RCMS Leadership to promote the benefits of the changes we will be delivering.
Skills required:
- Minimum: Prior experience of managing change management/implementation activity - planning, prioritising and embedding the delivering of organisational change involving people and processes.
- Demonstrable experience delivering operational change into case management.
Business Change Analyst employer: PSR Limited
Contact Detail:
PSR Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your achievements and projects. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Apply through our website for the best chance at landing that Business Change Analyst role. We love seeing applications directly from motivated candidates who are eager to join our team!
We think you need these skills to ace Business Change Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Change Analyst role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our goals at StudySmarter. Keep it engaging and personal.
Showcase Your Change Management Skills: Since this role focuses on managing change, be sure to provide examples of your past experiences in change management. We love seeing how you've successfully implemented changes in previous roles!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at PSR Limited
✨Know Your Stuff
Before the interview, dive deep into the role of a Business Change Analyst. Understand the key responsibilities and how they align with the company's goals. Familiarise yourself with change management principles and be ready to discuss your past experiences in managing change.
✨Engage Stakeholders
Since stakeholder engagement is crucial for this role, prepare examples of how you've successfully managed stakeholder relationships in the past. Think about specific situations where you facilitated workshops or secured buy-in for changes, and be ready to share these stories.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams. Be prepared to discuss how you've collaborated with others to implement changes. Highlight any experience you have in coordinating with operational support teams or delivering training sessions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the team faces in implementing changes or how success is measured in this role. This shows your genuine interest and helps you understand if the company is the right fit for you.
