At a Glance
- Tasks: Help prevent homelessness and provide high-quality housing advice to those in need.
- Company: Join Boston Borough Council, part of the largest Council Partnership in the UK.
- Benefits: Enjoy generous leave, flexible working, and access to a great pension scheme.
- Other info: Be part of a supportive team with excellent training and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience with the public and strong communication skills are essential.
Do you want to help prevent homelessness and make a difference to peoples lives?
Do you want to help provide high quality housing advice to individuals in order to assist them to resolve various housing issues?
We have a rewarding opportunity for a Housing Advice Officer to join us here at Boston Borough Council You will assist in the provision of a comprehensive service in respect of Housing Advice, Homelessness Prevention and Housing options.
The role will involve being the first point of contact for all housing and homelessness queries and referrals with a focus on homelessness prevention.
You will give general housing advice on a range of housing issues that applicants may face with the ability to recognise when someone may be at risk of homelessness.
The Housing Hub is a small tight-knit team with supportive and experienced officers who take pride in delivering a good service.
This role is busy and fast-paced and therefore the ability to be able to work under pressure is key.
What we need from you
- Experience of working with members of the public.
- Ability to remain calm when dealing with people in emotional and stressful situations
- Good written, numeracy, communication and presentation skills
- Previous experience using the Microsoft packages Previous experience within a relevant housing field such as Housing Advice, Housing Register, Housing Support or Homelessness is desirable but not essential as transferable skills will be taken into account and all training will be provided.
If you have a passion for supporting people and are energetic, motivated, decisive, and compassionate, and you would like the opportunity to make a positive difference to the people we support, then we want to hear from you!
This position is a shared role within the South and East Lincolnshire Councils Partnership (SELCP) and forms part of the S113 agreement between the participating partnership Councils in accordance with the Memorandum of Agreement 1st October 2021.
Provisional interview date: 19th October BENEFITS: We offer excellent terms and conditions of employment including:
- Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
- Generous annual leave scheme +option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher for regular screen users
- Flexible Working Policy
- Agile Working Policy*
- Car mileage reimbursement*
- Excellent career progression and training opportunities
- Long Service Recognition*
- Salary sacrifice car scheme roles over 33k* *Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership.
The largest Council Partnership in the country.
Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
The Council is an Equal Opportunities Employer.
We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly.
Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers.
Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date
Housing Advice Officer in Boston employer: PSPS
At PSPS, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as a Local Government Pension Scheme, flexible hybrid working arrangements, and ample annual leave, our Support Officers in Horncastle or Spalding can thrive both personally and professionally while making a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice Officer in Boston
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at PSPS.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from PSPS!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like PSPS, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at PSPS or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Advice Officer in Boston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to PSPS:Before hitting send, make sure to tailor your application specifically to PSPS! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at PSPS
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
