HR Operations Manager

Join a collaborative and forward-thinking HR team where innovation and partnership drive success. Following internal promotion, we now have an opportunity for our next HR Operations Manager. In this role you'll lead a high performing team, optimise HR systems and deliver measurable improvements across our company and partnership councils.

You may hold a CIPD qualification or equivalent experience but will need a proven track record in managing complex HR Operations. This is an exciting opportunity to shape HR Operations in an environment where ideas are welcomed, teamwork drives success, and person‑centred processes are at the heart of everything we do.

In this role, you will lead and develop an efficient, compliant and customer focused HR Operations service, oversee HR systems and reporting, and drive improvements that enhance service delivery. You will work closely with internal teams and clients, building strong stakeholder relationships to ensure effective collaboration and shared success.

Your focus will include championing self‑service solutions, improving processes, and maintaining robust governance and compliance. We are seeking someone with proven experience managing HR Operations in a complex or multi‑entity environment, with strong leadership and coaching skills, and expertise in HR systems, data analytics, and compliance.

If you thrive in a collaborative culture and have a talent for customer improvements, we’d love to hear from you!

About Us: PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

Company Culture: At PSPS, we are driven by a clear mission: “Together, we will provide high‑quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues.” We offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Our teams enjoy regular events and recognition.

Benefits:

• Local Government Pension Scheme – With generous employer contributions.
• Annual Leave – Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off.
• Hybrid Working – Employees can work from home and office, with a minimum of 2 days working in our offices per week.
• Wellbeing Support, Advice and Guidance – Emotional guidance can be accessed via our Employee Assistance Program.
• Employee Benefits Platform – Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts.
• Employment Policies – Including gender neutral Family Parental leave policy.
• Career Progression Opportunities for professional growth and development.

Equal Opportunities: PSPS is an equal opportunities employer. We are committed to ensuring all recruitment processes are non‑discriminatory and that no potential or current employee is treated unfairly.