At a Glance
- Tasks: Coordinate clinics, manage schedules, and ensure exceptional patient experiences.
- Company: Leading provider of neuro rehabilitation services in the UK.
- Benefits: Company pension, free on-site parking, and professional development opportunities.
- Other info: Join a supportive team dedicated to quality service delivery.
- Why this job: Make a real difference in patient care while advancing your career in healthcare management.
- Qualifications: Experience in clinic coordination and strong organisational skills required.
The predicted salary is between 29700 - 36300 £ per year.
PSP, a trading style of Osiris Health and part of the Handl Group, is one of the UK's leading providers of specialist neuro rehabilitation services.
We work alongside consultants, therapists, hospitals and multidisciplinary teams to deliver life-changing treatment for adults and children living with complex neurological conditions.
We're looking for an organised, proactive and highly professional
Clinical Liaison Manager to become the operational link between our Clinical Service Director, patients, clinicians and healthcare partners.
This is a varied role where no two days are the same, combining clinical coordination, diary management, theatre and clinic planning, patient liaison and administrative leadership.
If you thrive in a fast-paced healthcare environment, enjoy solving problems and take pride in delivering an exceptional patient experience, we'd love to hear from you.
Duties
- Coordinating specialist outpatient clinics and theatre sessions.
- Managing the Clinical Service Director's complex diary and clinical schedule.
- Acting as the primary point of contact for patients, families, referrers and clinical colleagues.
- Coordinating multidisciplinary teams to ensure clinics and surgical lists are fully prepared.
- Booking venues, theatre facilities, travel and accommodation where required.
- Preparing clinical documentation, patient correspondence and reports.
- Maintaining accurate patient records and supporting clinical governance processes.
- Supporting audit, invoicing and month-end administrative activities.
- Ensuring the highest standards of patient safety, confidentiality and regulatory compliance.
- Working closely with the wider administration team to continuously improve service delivery.
We're looking for someone who has
- Excellent communication and interpersonal skills.
- Outstanding organisational and time management abilities.
- Strong attention to detail and excellent administrative skills.
- Confidence using Microsoft Outlook, Word and Excel.
- A thorough understanding of patient confidentiality and GDPR.
- A proactive, positive and solution-focused approach.
- A flexible attitude towards working hours to support clinical activity.
- A full UK driving licence and access to a vehicle for business travel.
- Experience coordinating clinics or theatre lists.
- Knowledge of private healthcare services.
- Understanding of clinical governance, infection prevention and safeguarding.
- Experience supporting senior clinicians or consultants.
This role offers an engaging environment where leadership qualities are valued alongside technical expertise in healthcare management.
The successful applicant will play a key role in driving excellence in patient care while advancing their professional development within a supportive organisation committed to quality service delivery.
Pay
- Company pension
- Free parking
- On-site parking
Experience
- Clinic/theatre coordination: 2 years (required)
Licence/Certification
- Full clean UK driving licence (required)
- #J-18808-Ljbffr
Clinical Liaison Manager in Preston employer: PSP
At PSP, a trading style of Osiris Health, we pride ourselves on being a leading employer in the neuro rehabilitation sector, offering a dynamic and supportive work environment in the heart of the UK. Our culture fosters collaboration and innovation, providing ample opportunities for professional growth while ensuring that our team members are integral to delivering exceptional patient care. With benefits such as a company pension and free on-site parking, we are dedicated to creating a rewarding workplace for our Clinical Liaison Managers and all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Liaison Manager in Preston
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like PSP.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at PSP.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like PSP, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Liaison Manager in Preston
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at PSP.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at PSP.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to PSP. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at PSP. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at PSP
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research PSP’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
