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For Companies At a Glance
- Tasks: Support client services and marketing activities while delivering top-notch customer service.
- Company: Fast-growing, data-driven communications services company in Orpington.
- Benefits: Competitive salary, hands-on experience, and opportunities for skill development.
- Other info: Full-time role with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact in a thriving business.
- Qualifications: 1-2 years in marketing or client services, strong communication skills, and creativity.
The predicted salary is between 25000 - 28000 £ per year.
PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington. You will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.
Key Responsibilities
- Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries.
- Maintaining accurate and up-to-date information within the CRM system.
- Updating the company website and ensuring content is engaging and SEO-optimised.
- Planning and executing email marketing campaigns and monitoring response rates.
- Creating, generating, and scheduling content across social media and internal online channels.
- Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met.
- Assisting with the creation of company presentations and sales support materials.
- Working collaboratively with marketing specialists to help deliver the overall marketing strategy.
About You
The ideal candidate will have:
- 1–2 years’ experience in an office-based marketing and/or client services role.
- Excellent copywriting and written communication skills.
- Strong attention to detail and organisational ability.
- Experience creating basic creative assets, including simple graphics and video content.
- Experience coordinating marketing activities or projects.
- The ability to commute to the Orpington office (within approximately one hour).
Hours are Monday - Friday 9am - 5.30pm based full-time in the office. Salary £25,000 - £28,000 DOE.
Client Service Coordinator in Orpington employer: PSM Recruitment
Contact Detail:
PSM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Coordinator in Orpington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills can contribute to their success. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Client Service Coordinator role. Highlight your organisational skills and proactive attitude, and don’t forget to share examples of your past successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Service Coordinator in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Service Coordinator role. Highlight your relevant experience in marketing and client services, and don’t forget to showcase those excellent copywriting skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be proactive and show us your enthusiasm for the role and how you can contribute to our success.
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, consider including examples of how you've successfully managed projects or tasks in the past. We love seeing how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at PSM Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and recent projects. Familiarise yourself with their marketing strategies and client service approach. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Be ready to discuss your previous experience in client services or marketing. Prepare specific examples of how you've successfully managed projects or improved customer satisfaction. Highlight your copywriting skills and any creative assets you've produced.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their current marketing initiatives or how they measure success in client services. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
✨Be Organised and Proactive
During the interview, showcase your organisational skills. Discuss how you prioritise tasks and manage deadlines, especially when coordinating multiple projects. Being proactive in your responses will reflect the qualities they’re looking for in a candidate.