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For Companies At a Glance
- Tasks: Lead daily operations and drive excellence in a dynamic customs brokerage environment.
- Company: Join a leading customs brokerage with a focus on innovation and team development.
- Benefits: Negotiable salary, full-time role, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing operational performance and mentoring future leaders.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Exciting opportunity for career advancement in a supportive team culture.
The predicted salary is between 42000 - 58000 £ per year.
Location: Dover
Salary: £50,000 (Negotiable)
Job Type: Full-time, Permanent
The Role
PSM Recruitment is working with a leading customs brokerage business to recruit an experienced Operations Manager to take full responsibility for their Dover office. This is a senior, hands-on leadership role, acting as the first-line decision-maker for the site and playing a key role in driving operational excellence, compliance, and team development.
You will oversee day-to-day operations, ensuring productivity, accuracy, and service delivery are aligned with wider business goals. A strong focus of the role is on departmental structure, process improvement, automation, and people development, working closely with team leaders, specialists, and senior leadership.
Key Accountabilities
- Full responsibility for the daily operational performance of the Dover office
- Ensure high standards of productivity, accuracy, and compliance across all teams
- Work closely with the Brokerage Director and leadership team to implement policies, procedures, and systems
- Line manage Team Leaders and Specialists, aligning objectives and supporting mentoring across the declarant network
- Design and implement a framework for specialist roles, including tailored training and development plans
Operations Manager in Dover employer: PSM Recruitment
Contact Detail:
PSM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Dover
✨Tip Number 1
Network like a pro! Reach out to people in the customs brokerage field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their goals and challenges, so you can showcase how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven operational excellence and developed teams in past roles. This will help you stand out as a strong candidate for the Operations Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in customs brokerage and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Dover. Share specific examples of how you've driven operational excellence and team development in the past.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you’ve improved productivity, accuracy, or compliance in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PSM Recruitment
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of customs brokerage and operational management. Brush up on key processes, compliance regulations, and any recent changes in the industry. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving performance. Think about times when you’ve successfully implemented process improvements or mentored team members. This will help illustrate your capability to lead the Dover office effectively.
✨Align with Business Goals
Understand the company’s wider business objectives and be ready to discuss how you can align the operations of the Dover office with these goals. Bring ideas on how to enhance productivity and service delivery while maintaining high standards of accuracy and compliance.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges, future plans for the Dover office, and how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
