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PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover . This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.
The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities:
- Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards.
- Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
- Conduct regular site inspections and liaise with contractors for maintenance and repairs.
- Prepare and manage service charge budgets, ensuring transparency and accuracy.
- Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
- Ensure health & safety compliance and risk assessments are up to date.
- Handle disputes and complaints professionally, including dealing with challenging individuals.
- Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection.
- Maintain strong relationships with clients, fostering trust and long-term partnerships.
- Stay ahead of statutory changes and, in particular, guideclients through the minefield of fire regulations, ensuring compliance and best practices.
Requirements:
- Previous experience in residential block management is essential. xgikmsk
- Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training).
- Strong understanding of leasehold property management, service charges, and relevant Please click on the apply button to read the full job description
Block Manager employer: Psm Recruitment
PSM Recruitment is an excellent employer that values work/life balance and fosters a supportive work culture. As a small business, they offer a collaborative environment where employees can thrive without the pressure of individual targets, allowing for personal growth and professional development in the dynamic property market. With competitive salaries and a focus on maintaining high professional standards, PSM Recruitment provides a rewarding opportunity for experienced negotiators looking to make a meaningful impact.
