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- Tasks: Manage residential blocks and mixed-use properties while ensuring compliance and excellent service.
- Company: Local Estate Agency & Letting Agent in Dover with a supportive culture.
- Benefits: Competitive salary, career progression, ongoing training, and a dynamic work environment.
- Why this job: Join a growing team and make a real impact in property management.
- Qualifications: Experience in block management and strong communication skills required.
- Other info: Opportunity for leadership roles and varied daily tasks.
The predicted salary is between 28800 - 43200 £ per year.
PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover. This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.
The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities:
- Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards.
- Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
- Conduct regular site inspections and liaise with contractors for maintenance and repairs.
- Prepare and manage service charge budgets, ensuring transparency and accuracy.
- Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
- Ensure health & safety compliance and risk assessments are up to date.
- Handle disputes and complaints professionally, including dealing with challenging individuals.
- Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection.
- Maintain strong relationships with clients, fostering trust and long-term partnerships.
- Stay ahead of statutory changes and, in particular, guide clients through the minefield of fire regulations, ensuring compliance and best practices.
Requirements:
- Previous experience in residential block management is essential.
- Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training).
- Strong understanding of leasehold property management, service charges, and relevant legislation.
- Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively.
- Highly organised with strong problem-solving abilities.
- Ability to work independently and proactively in a fast-paced environment.
- Proficient in property management software (experience with MRI Qube is desirable).
- Full UK driving license and willingness to travel for site visits.
- Some out of office hours working with regards to attending residents meeting and AGMs.
What they Offer:
- A dynamic and supportive work environment with a varied portfolio—never a dull moment!
- Competitive salary based on experience and qualifications.
- Career progression opportunities, including potential leadership roles.
- Ongoing professional development and training support.
- Office-based role in Dover, serving the local community.
If you are an experienced Block Manager looking for an exciting challenge and the opportunity to grow within a well-established company, we’d love to hear from you.
Property Block Manager employer: PSM recruitment Ltd
Contact Detail:
PSM recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Block Manager
✨Tip Number 1
Network like a pro! Attend local property management events or join online forums. Meeting people in the industry can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your previous block management successes. This can really impress potential employers during interviews.
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you, focusing on common questions for Block Managers. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Property Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Manager role. Highlight your experience in residential block management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through examples in your CV or your writing style, let us know you can handle those tricky conversations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at PSM recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of residential block management and relevant legislation. Familiarise yourself with ARMA or IPS standards, as well as the specifics of the Landlord and Tenant Act. This will show that you're not just a candidate, but someone who truly understands the industry.
✨Showcase Your Communication Skills
As a Block Manager, you'll be the main point of contact for leaseholders and tenants. Prepare examples of how you've effectively handled difficult conversations or resolved disputes in the past. This will demonstrate your interpersonal skills and ability to manage challenging situations.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage service charge budgets and conduct site inspections. Share specific strategies you use to stay ahead of tasks and ensure compliance with health and safety regulations. This will show that you can thrive in a fast-paced environment.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team and the properties they manage. This not only shows your interest in the role but also your commitment to fostering strong relationships with clients and colleagues.
