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- Tasks: Manage residential blocks and mixed-use properties, ensuring compliance and client satisfaction.
- Company: Join a local Estate Agency & Letting Agent in Dover with a diverse property portfolio.
- Benefits: Enjoy a competitive salary, career progression, and ongoing training in a supportive environment.
- Why this job: This role offers exciting challenges and the chance to grow into leadership while serving the community.
- Qualifications: Experience in block management is essential; knowledge of ARMA or IPS standards preferred.
- Other info: Office-based with site visits; some out-of-hours work for meetings may be required.
PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover. This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions. The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities:
- Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards.
- Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
- Conduct regular site inspections and liaise with contractors for maintenance and repairs.
- Prepare and manage service charge budgets, ensuring transparency and accuracy.
- Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
- Ensure health & safety compliance and risk assessments are up to date.
- Handle disputes and complaints professionally, including dealing with challenging individuals.
- Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection.
- Maintain strong relationships with clients, fostering trust and long-term partnerships.
- Stay ahead of statutory changes and, in particular, guide clients through the minefield of fire regulations, ensuring compliance and best practices.
Requirements:
- Previous experience in residential block management is essential.
- Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training).
- Strong understanding of leasehold property management, service charges, and relevant legislation.
- Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively.
- Highly organised with strong problem-solving abilities.
- Ability to work independently and proactively in a fast-paced environment.
- Proficient in property management software (experience with MRI Qube is desirable).
- Full UK driving license and willingness to travel for site visits.
- Some out of office hours working with regards to attending residents meeting and AGMs.
What they Offer:
- A dynamic and supportive work environment with a varied portfolio—never a dull moment!
- Competitive salary based on experience and qualifications.
- Career progression opportunities, including potential leadership roles.
- Ongoing professional development and training support.
- Office-based role in Dover, serving the local community.
If you are an experienced Block Manager looking for an exciting challenge and the opportunity to grow within a well-established company, we’d love to hear from you.
Property Block Manager employer: PSM recruitment Ltd
Contact Detail:
PSM recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Block Manager
✨Tip Number 1
Network with professionals in the property management sector. Attend local industry events or join relevant online forums to connect with others who may have insights or leads on job openings, including our position at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest legislation and best practices in block management. This knowledge will not only boost your confidence but also demonstrate your commitment to staying updated, making you a more attractive candidate for us.
✨Tip Number 3
Prepare to discuss your previous experiences in managing residential blocks during interviews. Highlight specific challenges you've faced and how you resolved them, as this will showcase your problem-solving skills and ability to handle difficult situations.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you tailor your conversations and show how you align with our mission, making you a standout candidate for the Property Block Manager role.
We think you need these skills to ace Property Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in residential block management. Emphasise your knowledge of ARMA or IPS standards and any relevant qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've handled disputes or managed service charge budgets in the past.
Highlight Relevant Skills: In your application, focus on your organisational skills and ability to work independently. Mention your proficiency with property management software, especially if you have experience with MRI Qube.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a dynamic environment and your eagerness to take on leadership roles in the future. This will demonstrate your ambition and commitment to the position.
How to prepare for a job interview at PSM recruitment Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in residential block management. Highlight specific examples where you successfully managed properties, resolved tenant issues, or handled service charge budgets.
✨Demonstrate Communication Skills
Since the role involves regular interactions with leaseholders and freeholders, practice articulating how you handle difficult conversations. Share examples of how you've effectively communicated in challenging situations.
✨Familiarise Yourself with Legislation
Brush up on relevant legislation, especially the Landlord and Tenant Act and fire regulations. Being knowledgeable about these topics will show your commitment to compliance and best practices.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company’s approach to property management and client relationships. This shows your interest in the role and helps you assess if the company is the right fit for you.
