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- Tasks: Manage residential blocks and mixed-use properties while ensuring compliance and excellent service.
- Company: Local Estate Agency & Letting Agent in Dover with a supportive culture.
- Benefits: Competitive salary, career progression, and ongoing professional development.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Experience in block management and strong communication skills required.
- Other info: Exciting challenges and opportunities for leadership roles await you!
The predicted salary is between 28800 - 43200 £ per year.
PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover. This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.
The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities:- Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards.
- Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
- Conduct regular site inspections and liaise with contractors for maintenance and repairs.
- Prepare and manage service charge budgets, ensuring transparency and accuracy.
- Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
- Ensure health & safety compliance and risk assessments are up to date.
- Handle disputes and complaints professionally, including dealing with challenging individuals.
- Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection.
- Maintain strong relationships with clients, fostering trust and long-term partnerships.
- Stay ahead of statutory changes and guide clients through the minefield of fire regulations, ensuring compliance and best practices.
- Previous experience in residential block management is essential.
- Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training).
- Strong understanding of leasehold property management, service charges, and relevant legislation.
- Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively.
- Highly organised with strong problem-solving abilities.
- Ability to work independently and proactively in a fast-paced environment.
- Proficient in property management software (experience with MRI Qube is desirable).
- Full UK driving license and willingness to travel for site visits.
- Some out of office hours working with regards to attending residents meeting and AGMs.
- A dynamic and supportive work environment with a varied portfolio - never a dull moment!
- Competitive salary based on experience and qualifications.
- Career progression opportunities, including potential leadership roles.
- Ongoing professional development and training support.
- Office-based role in Dover, serving the local community.
If you are an experienced Block Manager looking for an exciting challenge and the opportunity to grow within a well-established company, we'd love to hear from you!
Block Property Manager in Maidstone employer: PSM recruitment Ltd
Contact Detail:
PSM recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Property Manager in Maidstone
✨Tip Number 1
Network like a pro! Attend local property management events or join online forums. Connecting with industry professionals can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your previous block management successes. This can be a great conversation starter during interviews and helps us see your skills in action.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle disputes or manage service charge budgets. Practising your responses will help you feel more confident when it’s time to shine in the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Block Property Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Property Manager role. Highlight your experience in residential block management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know how you handle difficult conversations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at PSM recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of residential block management and relevant legislation. Familiarise yourself with ARMA or IPS standards, as well as the specifics of service charge budgets. This will show that you're not just a candidate, but someone who truly understands the industry.
✨Showcase Your Communication Skills
Since the role involves handling queries and resolving issues for leaseholders and freeholders, practice articulating your thoughts clearly. Prepare examples of how you've managed difficult conversations in the past, as this will demonstrate your interpersonal skills and ability to handle challenging situations.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've had to solve problems in property management. Whether it was dealing with maintenance issues or navigating disputes, having concrete examples ready will highlight your proactive approach and organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s portfolio and their approach to client relationships. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals, especially regarding potential leadership opportunities.
