At a Glance
- Tasks: Support client services and marketing activities while delivering excellent customer service.
- Company: Fast-growing, data-driven communications services company in Orpington.
- Benefits: Competitive salary, hands-on experience, and opportunities for skill development.
- Other info: Full-time role with a vibrant office culture and career growth potential.
- Why this job: Join a dynamic team and make a real impact in a growing business.
- Qualifications: 1-2 years in marketing or client services, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 28000 £ per year.
PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington. You will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.
Key Responsibilities
- Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries.
- Maintaining accurate and up-to-date information within the CRM system.
- Updating the company website and ensuring content is engaging and SEO-optimised.
- Planning and executing email marketing campaigns and monitoring response rates.
- Creating, generating, and scheduling content across social media and internal online channels.
- Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met.
- Assisting with the creation of company presentations and sales support materials.
- Working collaboratively with marketing specialists to help deliver the overall marketing strategy.
About You
The ideal candidate will have:
- 1–2 years’ experience in an office-based marketing and/or client services role.
- Excellent copywriting and written communication skills.
- Strong attention to detail and organisational ability.
- Experience creating basic creative assets, including simple graphics and video content.
- Experience coordinating marketing activities or projects.
- The ability to commute to the Orpington office (within approximately one hour).
Hours are Monday - Friday 9am - 5.30pm based full-time in the office. Salary £25,000 - £28,000 DOE.
Client Service Coordinator in London employer: PSM Recruitment Ltd
At PSM Recruitment Ltd, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of Dover. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive culture, ensuring that every team member can thrive in their role. With competitive benefits and a focus on work-life balance through our 4 on/4 off shift pattern, we provide a rewarding and meaningful career for those passionate about customs clearance.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Coordinator in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for PSM Recruitment Ltd and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like PSM Recruitment Ltd are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with PSM Recruitment Ltd on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at PSM Recruitment Ltd. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Service Coordinator in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit PSM Recruitment Ltd. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of PSM Recruitment Ltd:Show us that you’ve done your homework! In your application, briefly mention what you admire about PSM Recruitment Ltd’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at PSM Recruitment Ltd
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at PSM Recruitment Ltd will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At PSM Recruitment Ltd, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
