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- Tasks: Manage residential blocks and mixed-use properties while ensuring compliance and client satisfaction.
- Company: Local Estate Agency & Letting Agent in Dover with a supportive culture.
- Benefits: Competitive salary, career progression, and ongoing professional development.
- Why this job: Exciting challenge with opportunities for leadership and growth in property management.
- Qualifications: Experience in block management and strong communication skills required.
- Other info: Dynamic work environment with varied responsibilities and community impact.
The predicted salary is between 36000 - 60000 £ per year.
PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover. This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.
The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities:- Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards.
- Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
- Conduct regular site inspections and liaise with contractors for maintenance and repairs.
- Prepare and manage service charge budgets, ensuring transparency and accuracy.
- Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
- Ensure health & safety compliance and risk assessments are up to date.
- Handle disputes and complaints professionally, including dealing with challenging individuals.
- Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection.
- Maintain strong relationships with clients, fostering trust and long-term partnerships.
- Stay ahead of statutory changes and guide clients through the minefield of fire regulations, ensuring compliance and best practices.
- Previous experience in residential block management is essential.
- Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training).
- Strong understanding of leasehold property management, service charges, and relevant legislation.
- Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively.
- Highly organised with strong problem-solving abilities.
- Ability to work independently and proactively in a fast-paced environment.
- Proficient in property management software (experience with MRI Qube is desirable).
- Full UK driving license and willingness to travel for site visits.
- Some out of office hours working with regards to attending residents meetings and AGMs.
- A dynamic and supportive work environment with a varied portfolio—never a dull moment!
- Competitive salary based on experience and qualifications.
- Career progression opportunities, including potential leadership roles.
- Ongoing professional development and training support.
- Office-based role in Dover, serving the local community.
If you are an experienced Block Manager looking for an exciting challenge and the opportunity to grow within a well-established company, we’d love to hear from you.
Property Block Manager in Dover employer: PSM recruitment Ltd
Contact Detail:
PSM recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Block Manager in Dover
✨Tip Number 1
Network like a pro! Attend local property management events or join online forums. Connecting with industry professionals can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your previous block management successes. This will help you stand out during interviews and demonstrate your value to potential employers.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you refine your answers and boost your confidence when discussing your experience in residential block management.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Property Block Manager in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Manager role. Highlight your previous experience in residential block management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. We love candidates who can handle difficult conversations with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PSM recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of residential block management and relevant legislation. Familiarise yourself with ARMA or IPS standards, as well as the specifics of service charge budgets and health & safety compliance. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Communication Skills
As a Block Manager, you'll be the main point of contact for leaseholders and tenants. Prepare examples of how you've effectively handled difficult conversations or resolved disputes in the past. This will demonstrate your interpersonal skills and ability to manage challenging situations.
✨Be Ready for Site Visit Scenarios
Since the role involves regular site visits, think about potential scenarios you might encounter. Prepare to discuss how you would handle maintenance issues or liaise with contractors. Showing that you can think on your feet will impress the interviewers.
✨Highlight Your Organisational Skills
The job requires strong organisational abilities, especially when managing multiple properties and budgets. Bring examples of how you've successfully managed your time and resources in previous roles. This will reassure them that you can thrive in a fast-paced environment.
