At a Glance
- Tasks: Manage front desk, greet visitors, and support administrative tasks in a welcoming environment.
- Company: Join Psicon, a leading neurodevelopmental service supporting autism and ADHD assessments.
- Benefits: Enjoy flexible leave, pension scheme, free breakfast, and fun social events.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a vibrant team making a real difference in healthcare.
- Qualifications: Previous Front of House experience and strong communication skills required.
The predicted salary is between 26227 - 26227 £ per year.
- Part Time Evening Front of House Receptionist / Administrator
- Team Function Facilities Management
- Working Pattern Office
- Type of Contract Employed
- Total hours 17.5
- Salary from £26,227 per year (pro rata)
- Salary to £26,227 per year (pro rata)
- City Canterbury
- Post Code CT1 3AS
About Us
Psicon is a specialist neurodevelopmental service working both privately and with various NHS trusts to provide autism and ADHD assessments.
We are an independent organisation, but most of our work is for the NHS, whom we are proud to support.
Assessments are carried out by our team of associate clinicians from a range of clinical backgrounds, in satellite clinics across the country and remotely.
Psicon is committed to offering the best psychological support and healthcare available.
We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.
About the Role
The role is based in the centre of Canterbury, Kent (Please note that there is onsite parking). The working days are Monday - Friday, hours are 17:00 – 20:30 (17.5 hours per week)
This role involves managing the front desk, greeting visitors, and ensuring a welcoming, organised environment.
Responsibilities include handling phone calls, managing clinic supplies, supporting administrative tasks, and ensuring the smooth operation of daily activities.
The position requires excellent communication, strong organisational skills, attention to detail, and the ability to collaborate with the team and be able to demonstrate an element of lone working.
A reliable and adaptable approach is essential to maintain clinic efficiency and security.
Principle duties and responsibilities will include but not limited to
- Supporting clinicians on evening clinics.
- Meeting and greeting clients, deliveriesand other visitors.
- Ensuring waiting area remains a calm, welcoming andaclean and tidy environment.
- Reporting any maintenance/decor issues to our facilities team.
- Shut down all areas not in use at the end of the day and handover to Housekeeping team.
- Taking deliveries and ensuring these are appropriatelydealt with.
- Locking up building and final security checks including closing car parks.
Person Specification
- Previous Front of House experience is essential
- Experience working in a similar position
- Excellent communication with a strong customer Service focus.
- Highly Organised with strong administrative skills.
- Efficient in Microsoft Office
- Detail-oriented and proactive.
- Team-oriented, collaborative, reliable and adaptable and also be able to lone work when needed.
- Experience closing offices or buildings
- Working at Psicon
We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees.
We pride ourselves in providing our employees with the opportunities and resources to achieve their potential.
We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;
- The best possible customer service.
- The most efficient and effective clinical work.
- A thriving and engaged workforce.
- A truly inclusive organisation.
Benefits include
- Annual leave available on request
- Flexible annual leave scheme providing the ability to buy or sell back additional days.
- Pension scheme (with the option of enhancing via salary sacrifice).
- Cycle to work scheme.
- Free breakfast, including 'pastry Mondays'.
- Funded social events.
- Additional Information / Contacting Us
- For further information please emailrecruitment@psicon. co. ukor call the Psicon Recruitment Team on 01227 202155 for more information.
- Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
- Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.
- #J-18808-Ljbffr
Part Time Evening Front of House Receptionist / Administrator in Canterbury employer: Psicon-3
Psicon is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a vibrant and inclusive work culture. With flexible working options, generous annual leave, and a commitment to ongoing learning, Psicon ensures that ADHD Nurse Prescribers can thrive in their roles while making a meaningful impact on the lives of clients. The supportive environment fosters collaboration and innovation, making it an ideal place for healthcare professionals dedicated to providing top-notch psychological support.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Evening Front of House Receptionist / Administrator in Canterbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Psicon-3 and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Psicon-3 and let us see your personality shine through!
We think you need these skills to ace Part Time Evening Front of House Receptionist / Administrator in Canterbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Psicon-3.
Get Familiar with Our Brand:Before applying, take some time to learn about Psicon-3 and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Psicon-3
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Psicon-3.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Psicon-3 will surely appreciate.
