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- Tasks: Provide daily technical support and troubleshoot desktop systems in a dynamic team.
- Company: Join a global company dedicated to improving lives through medical science since 1995.
- Benefits: Enjoy a hybrid work model with flexible remote options and a supportive work culture.
- Why this job: Be part of a passionate team making a real impact in healthcare while developing your IT skills.
- Qualifications: A college degree in Computer Science or related field and 1+ years of IT experience required.
- Other info: Opportunity for growth in a company that values its people and their contributions.
The predicted salary is between 28800 - 43200 £ per year.
We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,800 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.
We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support. This is a hybrid role with 2 days per week required in our Oxfordshire office.
The scope of responsibilities will include:
- Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems.
- Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification.
- Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.).
- Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.).
- Is responsible for documentation of system problems and resolutions.
- Assists with providing basic IT training to PSI staff, at the discretion of Training & Resourcing.
Qualifications:
- College Degree preferably in Computer Science or a related field.
- At least 1+ years of experience in IT.
- Microsoft Certified Desktop Support Technician (MCDST) training is a plus.
- Related experience in systems and network administration.
- Knowledge of basic systems administration tools and processes.
- Ability to plan, multitask and work in a dynamic team environment.
- Advanced communication, collaboration, and problem-solving skills.
If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then this is the right choice for you.
Junior IT Systems Administrator employer: PSI CRO
Contact Detail:
PSI CRO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Systems Administrator
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Brush up on your knowledge of desktop support, troubleshooting techniques, and asset management processes to demonstrate your readiness for the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous IT experiences in detail, especially any relevant projects or challenges you've faced. Be ready to explain how you approached problem-solving and what the outcomes were, as this will showcase your practical skills.
✨Tip Number 4
Demonstrate your enthusiasm for the role by researching the company's mission and values. Be prepared to articulate how your personal values align with theirs, particularly their focus on caring for staff and clients, which can set you apart from other candidates.
We think you need these skills to ace Junior IT Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and systems administration. Include specific examples of troubleshooting, user support, and any technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your qualifications, such as your college degree and any certifications like MCDST, and explain how they make you a great fit for the Junior IT Systems Administrator position.
Highlight Soft Skills: In your application, emphasise your communication, collaboration, and problem-solving skills. These are crucial for the role, so provide examples of how you've successfully worked in a team or resolved issues in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in an IT role.
How to prepare for a job interview at PSI CRO
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge and experience in IT systems administration. Highlight any relevant projects or tasks you've completed, especially those involving troubleshooting and diagnosing desktop systems.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you successfully resolved technical issues and be ready to explain your thought process during those situations.
✨Emphasise Team Collaboration
Since this role involves working in a dynamic team environment, share experiences that demonstrate your ability to collaborate effectively with others. Discuss how you’ve contributed to team projects or supported colleagues in previous roles.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's IT operations, team structure, or opportunities for professional development to show your genuine interest in the position.
