Overview
In this role you will manage and optimize COA/eCOA systems for clinical trials within PSI’s global CRO environment. You will work with cross-functional teams to ensure smooth integration, deployment, and ongoing support of COA/eCOA solutions, impacting data quality and trial efficiency. The position emphasizes collaboration with clients and vendors, risk assessment, and continuous improvement to enable successful study delivery. This is an opportunity to contribute to high-quality trials and to grow within a people-focused, development-driven organization.
Responsibilities
- Manage and optimize COA/eCOA systems for clinical trials
- Support instrument licensing, translation management, system specification, testing, and deployment
- Research licenses and support acquisition and deployment
- Coordinate translation and localization activities and language gap analysis with vendors
- Support internal processes for COA/eCOA implementation across studies
- Collaborate with project teams, clients, and vendors to set up and deliver COA/eCOA solutions
- Contribute to training materials for sites and patients in line with study requirements
- Monitor vendor performance at the study level and escalate issues
- Coordinate integration with other clinical systems (EDC, IRT/IxRS)
- Support post-go-live oversight of COA/eCOA activities
- Assist in risk identification and assessment for COA/eCOA implementations
- Support training for project teams and stakeholders
- Contribute to vendor management, quality, and continuous improvement
- Support business development activities including proposals and client presentations
Key requirements
- College/University degree
- Prior industry experience in clinical research
- Experience with clinical data systems and COA/eCOA systems is a plus
- Advanced proficiency in MS Office applications
- Full working proficiency in English
- Excellent communication and time management abilities with a curious mindset
- strong communication
- time management
- collaboration
- COA/eCOA systems
- EDC/IRT/IxRS integrations
- vendor management
COA/eCOA Specialist employer: PSI CRO
PSI CRO is an exceptional employer that values innovation and collaboration, providing a dynamic work environment in the United Kingdom. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers. Our supportive culture fosters teamwork and open communication, making PSI CRO a rewarding place to contribute to meaningful clinical projects.
