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- Tasks: Lead CDD transformation and ensure compliance in a fast-paced fintech environment.
- Company: Join a leading global payment company known for rapid expansion and innovation.
- Benefits: Competitive pay of £900 - £1000 per day, with opportunities for professional growth.
- Why this job: Make a real impact in compliance operations while working with diverse teams.
- Qualifications: Expertise in CDD/Onboarding and experience in managing regulatory programs required.
- Other info: Immediate start available; perfect for those ready to take on a challenge.
The predicted salary is between 72000 - 84000 £ per year.
This is an exciting and highly challenging interim role at a leading global payment company (Merchant Acquirer) that continues to expand rapidly. This senior role requires a CDD/Onboarding expert from a reputable payments business. You will lead CDD transformation across SMB onboarding, transaction monitoring, and fraud, with a focus on regtech integration for upcoming pKYC, vendor strategy, and scalable process design in a regulated fintech environment.
Key Responsibilities:
- Build and lead a high-performing business operations function, delivering an optimized service experience.
- Develop new methods and tools to support the high-quality and innovative delivery of CDD Operations.
- Define, implement, and maintain operational excellence across the CDD operations teams.
- Work closely with key stakeholders to ensure seamless execution and regulatory compliance.
- Manage stakeholders and work with global teams to ensure the delivery of exceptional service.
- Oversee CDD Operations, ensuring adherence to AML/KYC policies and procedures, including customer periodic reviews and trigger event assessments.
- Ensure all CDD processes comply with local and international regulatory requirements, including AML, KYC, and sanctions regulations, and support the CDD Operations Policy.
- Continuously improve CDD policies, procedures, and systems.
- Regularly report on CDD activities, key metrics, trends, and risk indicators to senior management.
- Remediate audit findings as required.
- Assemble and lead diverse teams within an inclusive culture where contributions are recognized.
- Mentor and appraise leaders as part of performance management.
Required Experience:
- Mobilizing and managing complex regulatory, organizational, and transformation programs.
- Assessing the adequacy of current systems and controls to manage financial crime risk.
- Advising on system and control design to manage financial crime risk or improve operational efficiency.
- Developing and implementing target operating models, organizational design, and process enhancements in response to financial crime changes.
- Assessing business models concerning regulatory and financial crime changes.
- Communicating regulatory requirements effectively to business audiences.
This role offers a great opportunity to direct and influence senior colleagues to drive effective decision-making and execution. If you are available immediately and interested in applying, please share your CV and availability.
Interim Director - Customer Due Diligence & Compliance Operations/Optimization London PSD Full time employer: PSD
Contact Detail:
PSD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Director - Customer Due Diligence & Compliance Operations/Optimization London PSD Full time
✨Tip Number 1
Network with professionals in the payments and compliance sectors. Attend industry events or webinars to connect with potential colleagues and leaders who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in regtech and compliance operations. Being knowledgeable about current technologies and methodologies will help you stand out as a candidate who is ready to lead transformation.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and operational excellence. Be ready to share specific examples of how you've successfully led teams and improved processes in previous roles.
✨Tip Number 4
Research the company’s recent developments and challenges in the fintech space. Understanding their position in the market will allow you to tailor your discussions and demonstrate your strategic thinking during interviews.
We think you need these skills to ace Interim Director - Customer Due Diligence & Compliance Operations/Optimization London PSD Full time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer due diligence and compliance operations. Focus on relevant roles where you've led transformation projects or managed regulatory compliance, especially in the payments sector.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Emphasise your expertise in CDD, onboarding, and your ability to lead high-performing teams in a regulated environment.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of how you've improved operational efficiency or managed complex regulatory programs. Use metrics to demonstrate your impact, such as percentage improvements or successful project completions.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in compliance operations.
How to prepare for a job interview at PSD
✨Showcase Your Expertise
As an Interim Director in Customer Due Diligence, it's crucial to demonstrate your deep understanding of CDD processes and regulatory compliance. Prepare specific examples from your past experiences that highlight your expertise in managing financial crime risk and implementing effective operational strategies.
✨Understand the Company’s Vision
Research the leading global payment company thoroughly. Understand their mission, values, and recent developments in the fintech space. This knowledge will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.
✨Prepare for Stakeholder Management Questions
Given the role's emphasis on managing stakeholders and working with global teams, be ready to discuss your approach to stakeholder engagement. Share examples of how you've successfully navigated complex relationships and ensured seamless execution in previous roles.
✨Demonstrate Leadership Skills
As a senior role, showcasing your leadership abilities is essential. Be prepared to discuss your experience in building high-performing teams, mentoring leaders, and fostering an inclusive culture. Highlight specific instances where your leadership made a significant impact on team performance or project outcomes.
